Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr Manager - US Verticals Field CTO

Company: Snowflake

Location: USA

Posted Aug 27, 2024

Snowflakes is seeking a technical leader to join the Field CTO Office in the US Industries business segment. The role involves managing a team of data platform architects, working with account teams, partners, and product management to articulate the value of Snowflakes Cloud Data Platform. The team is responsible for driving customer outcomes, platform innovation, and service growth across a broad set of US customers.

Customer Success Manager

Company: Ccscareers

Location: USA

Posted Aug 27, 2024

The job description is for a Customer Success Manager who will partner with clients to drive adoption and outcomes, leading to renewals, expansion, and advocacy. The role requires strong communication and interpersonal skills, problem-solving skills, and a high level of accuracy and attention to detail.

Planner

Company: StitchFix

Location: USA

Posted Aug 27, 2024

Stitch Fix is a leading online personal styling service that helps people discover their personal style. The company is looking for a Merchandise Planner to develop and execute merchandise plans for the Men's Bottoms business. The ideal candidate will have a college degree, prior retail planning and ecommerce experience, and strong planning and organizational skills.

Senior Trademark Attorney

Company: Rocket Lawyer

Location: USA

Posted Aug 27, 2024

Rocket Lawyer is a company that provides affordable and simple legal services. They are looking for a Senior Trademark Attorney to join their team and help them scale their business. The role involves conducting trademark searches, advising clients, and filing trademark applications. The company offers a competitive salary package, unlimited PTO, and a range of benefits.

Senior Solutions Consultant

Company: Pactum

Location: USA

Posted Aug 27, 2024

Pactum is a startup that uses AI to automate commercial negotiations, helping Fortune 500 companies find optimal contract terms. They are looking for a Senior Solutions Consultant to join their team, with a focus on developing and presenting working prototypes, demonstrating value to customers, and influencing executives.

Software Engineer, Simulation

Company: Collaborative Robotics

Location: USA

Posted Aug 26, 2024

The job posting is for a software engineer position at Collaborative Robotics, responsible for developing simulation tools for real-world robots. The role requires experience in simulation frameworks, Python, and C++, as well as strong mathematical fundamentals. The company offers a competitive salary range and comprehensive benefits.

Senior Customer Success Manager

Company: Welby Health

Location: USA

Posted Aug 26, 2024

The Senior Customer Success Manager will play a critical role in ensuring the success of clients who utilize remote patient monitoring and chronic condition management services. The role involves building strong relationships with key stakeholders, driving adoption and engagement of the platform, and ensuring clients achieve their desired health outcomes.

Senior Copywriter

Company: Ezcaterinc

Location: USA

Posted Aug 26, 2024

The job posting is for a Senior Copywriter position at ezCater, a leading food technology company. The role involves creating customer marketing content, writing copy for various channels, and collaborating with a creative team. The company offers a competitive salary, benefits, and a flexible work environment.

Data Steward

Company: Crux

Location: USA

Posted Aug 27, 2024

The Data Steward role requires an individual to manage Crux's data inventory quality, create and enforce data policies, and ensure data is formatted and cataloged correctly. The role involves working with engineering and operations teams, data suppliers, and internal stakeholders to ensure data quality, security, and accessibility.

Industry Principal, Manufacturing - Automotive

Company: Snowflake

Location: USA

Posted Aug 26, 2024

Snowflake is seeking an Automotive Industry Principal to join their Industry Sales GotoMarket team. The role involves developing and closing new business for targeted accounts within the Automotive subvertical. The ideal candidate will have 15+ years of industry experience, be well-versed in the overall business challenges and opportunities for data analytics and AI in the automotive industry, and have experience working directly with C-level executives.

Director, Product Management (Growth and Monetization)

Company: Docker

Location: USA

Posted Aug 26, 2024

The job posting is for a Director of Product Management at Docker, focusing on Growth and Monetization. The role involves developing and implementing monetization strategies, analyzing market trends, and leading a cross-functional team. The company offers a range of benefits, including flexibility, home office setup, and equity.

Senior Data Scientist

Company: XOi Technologies

Location: USA

Posted Aug 27, 2024

The job posting is looking for a Senior Data Scientist with experience in Machine Learning, Deep Learning, and Natural Language Processing. The ideal candidate should have a strong understanding of Large Language Models and be able to work with unstructured and structured data. The company is looking for someone who can own complex data problems and deliver innovative solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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