Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Developer, Go Device Agent

Company: 1Password

Location: USA

Posted Aug 26, 2024

Kolide by 1Password is building device trust software for companies that value Honest Security. The company is looking for a Developer to join their Device Agent team, responsible for collecting ground truth on Linux, Mac, and Windows devices.

Senior Manager - HR Business Partner

Company: Scribd

Location: USA

Posted Aug 26, 2024

Scribd is a global company looking for a Senior Manager to lead their HRBP function. The role involves strategic HR business partnership, HR execution, and people initiatives. The company offers a competitive salary range, equity ownership, and a comprehensive benefits package.

Senior Site Reliability Engineer - Databases

Company: Grafana Labs

Location: USA

Posted Aug 26, 2024

Grafana Labs is looking for a Senior Site Reliability Engineer to support their highest value customers by increasing the reliability of their Cloud databases. The role involves designing and implementing solutions to ensure reliability and scalability, collaborating with the engineering team, and participating in incident response.

Lead Marketing Data Analyst

Company: Workiva

Location: USA

Posted Aug 26, 2024

The job description is for a Lead Marketing Data Analyst who will lead the development of data-backed capabilities and strategic initiatives to optimize and influence go-to-market efforts. The role requires strong analytical skills, proficiency in SQL and data visualization tools, and experience in marketing analytics and business intelligence.

Account Coordinator - Private Client Services

Company: Newfront

Location: USA

Posted Aug 26, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values investing in its people, has a unique approach, and is passionate about creating a culture of wellness.

Account Executive - Large Enterprise

Company: Sprout Social

Location: USA

Posted Aug 26, 2024

Sprout Social is looking for an Account Executive to join their Large Enterprise sales team. The role involves prospecting, developing, and closing sales opportunities with large enterprise customers. The ideal candidate will have 5+ years of closing experience in B2B sales and a customer-centric mentality.

Application Security Analyst

Company: GuidePoint Security

Location: USA

Posted Aug 26, 2024

GuidePoint Security is a rapidly growing company that provides trusted cybersecurity expertise and services to organizations. They offer a unique opportunity to grow your career and have a range of benefits, including remote work options, health insurance, and a flexible time off program.

Account Executive

Company: Catchpoint

Location: USA

Posted Aug 26, 2024

The job posting is for an Account Executive role at Catchpoint, a company that provides internet resilience solutions. The role requires experience in selling SaaS solutions to enterprise clients, and the successful candidate will be responsible for new customer acquisition and revenue growth. The company offers a competitive salary and benefits package.

Senior STDM Statistical Programmer Consultant - Vaccines

Company: ClinChoice

Location: USA

Posted Aug 26, 2024

ClinChoice is a global full-service CRO searching for a Senior SDTM Programmer Consultant to join one of their clients. The role involves creating SDTM deliverables for analysis and reporting, and working with project teams to ensure high-quality submissions.

Walmart National Account Manager - Retail Sales

Company: Impossible Foods

Location: USA

Posted Aug 26, 2024

The job posting is for a National Account Manager at Impossible Foods, responsible for growing sales and managing key customer relationships with Walmart. The role requires a strong background in CPG and food retail sales, as well as experience with sales strategy, trade finance, and product supply.

Account Executive - Strategic

Company: Weights & Biases

Location: USA

Posted Aug 26, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for an Account Executive to sell their software and services. The role requires 5+ years of progressive SaaS software sales experience and a track record of success in closing business in large complex enterprise accounts.

Manager, Engineering

Company: Stavvy

Location: USA

Posted Aug 26, 2024

Stavvy is a company that is transforming the way business is conducted remotely by making complex legal and financial transactions easier, safer, and more accessible. They are looking for a Manager Engineering to manage a full-stack team of engineers and ensure the digital document signing process for their end-users. The company offers competitive salary, generous stock options, and a range of benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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