Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Data Analyst

Company: Webflow

Location: USA

Posted Aug 27, 2024

Webflow is looking for a Senior Data Analyst to inform the future of their company with data. The role involves partnering with stakeholders to identify business questions and perform analysis to enable data-informed decision making. The company offers a range of benefits and a competitive salary.

Commercial Vendor Manager

Company: Cover Genius

Location: USA

Posted Aug 27, 2024

Cover Genius is a Series E insurtech company that protects global customers of digital companies. They have a diverse team and offer flexible work arrangements. The company is looking for a Commercial Vendor Manager to oversee vendor lifecycle management and foster strategic relationships with vendors and TPAs.

Senior Engineering Manager

Company: Postscript

Location: USA

Posted Aug 27, 2024

The job posting is for a Senior Engineering Manager position at Postscript, a high-growth startup. The ideal candidate has experience leading teams and has a passion for AI product engineering. The job involves leading two teams of engineers, collaborating with AI engineering teammates, and providing ongoing technical mentorship.

Director - Product Marketing

Company: Restaurant365

Location: USA

Posted Aug 27, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a product marketing leader to drive the company's product positioning, messaging, and branding. The role requires experience in B2B SaaS product marketing, ability to create compelling product messaging, and strong analytical and strategic thinking skills.

Senior Proposal Manager

Company: Nava

Location: USA

Posted Aug 27, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They are looking for a Proposal Manager to lead their teams through federal, state, and local procurements to propose solutions that improve government services for vulnerable populations.

Staff Software Backend Engineer

Company: brightwheel

Location: USA

Posted Aug 27, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Staff Software Engineer to build a new learning platform. The company values diversity, autonomy, and ownership, and offers a competitive compensation package.

Customer Success Manager

Company: Bluesight

Location: USA

Posted Aug 27, 2024

Bluesight is a high-growth healthcare information technology company seeking a Healthcare Customer Success Manager to grow trusted relationships with hospital customers and ensure their long-term success.

Software Engineer - Team Aera

Company: Gauntlet

Location: USA

Posted Aug 27, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing risk and incentives for protocols and networks. They also develop and maintain software solutions for treasury management platforms and are looking for a software developer to join their team.

Solutions Engineer

Company: Snyk

Location: USA

Posted Aug 27, 2024

The job posting is looking for a driven customer-focused Solutions Engineer to work with customers and internal teams to support the adoption of Snyk in new organizations. The role involves collaborating with customers, conducting workshops, designing solutions, and providing technical guidance.

Lead Data Scientist - AI/ML Engineer - (Loss Forecasting Automation)

Company: Best Egg

Location: USA

Posted Aug 27, 2024

Best Egg is a financial confidence platform that provides flexible solutions to real-life challenges. They leverage customer insights and data science to connect people with the right products for their financial needs. The company promotes diversity and inclusivity, and is seeking a Data Scientist to join their team.

Chart & Medical Record Reviewer

Company: Invisible Technologies

Location: USA

Posted Aug 27, 2024

The job posting is for a Chart amp Medical Record Review Agent to work with Invisible Technologies, a company that uses AI to create a future rich in impact and meaning. The role involves performing structured reviews of medical data, generating clinical summary reports, and adhering to pillars of excellence such as safety, accuracy, efficiency, quality, and improved experience.

Staff Developer - B2B Admin

Company: 1Password

Location: USA

Posted Aug 27, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a Staff Developer to join their B2B Admin team. The role involves leading the technical direction of two teams, defining technical strategy, and coding best practices. The company offers a range of benefits, including health and wellbeing programs, growth and future opportunities, and flexibility and community.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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