Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Oracle Cloud ERP Senior Technical Architect

Company: Cognizant

Location: USA

Posted Aug 26, 2024

Cognizant Technology Solutions is looking for an Oracle Cloud ERP Senior Technical Architect to join their team. The role involves designing and building new financial reports, developing technical recommendations, and implementing Oracle Cloud ERP solutions.

Senior Associate, US Business Controls

Company: dentsu

Location: USA

Posted Aug 26, 2024

Dentsu is a modern marketing solutions company that aims to help clients navigate progress and thrive in a world of change. The company values diversity and inclusivity, and is committed to creating an equitable environment for its employees. The Senior US Business Controls role is a transformative position that will support the implementation and alignment of financial and operational controls across the US business.

WebLogic Administration

Company: Cognizant

Location: USA

Posted Aug 26, 2024

Cognizant Technology Solutions is looking for a Technology Lead with 7-10 years of experience to join their team. The role involves overseeing the administration and scripting of WebLogic servers, ensuring seamless operations and contributing to the efficiency of their industrial manufacturing domain.

Backend Engineering Lead- Framework Data

Company: HubSpot

Location: USA

Posted Aug 26, 2024

The text describes the HubSpot Framework Data Group's mission to build a world-class customer data platform, and the role of an Engineering Lead to own compliance and data storage for HubSpot's core customer streaming events system. The text highlights the importance of the role, the team's autonomy, and the company's values of transparency and fairness.

Senior Corporate Counsel

Company: Onix

Location: USA

Posted Aug 26, 2024

Onix is seeking an experienced full-time corporate transactions attorney to join the Onix Legal Department. The candidate will have experience structuring deals and negotiating contracts and should have familiarity with technology and software services and transactions and security and privacy laws.

Licensed Clinical Social Worker

Company: Headway

Location: USA

Posted Aug 26, 2024

Headway is a platform that supports licensed clinical social workers in launching and growing their private practices. They offer tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform is free of charge and accepts various licenses on a state-by-state basis.

Senior Value Engineer

Company: Snowflake Computing

Location: USA

Posted Aug 26, 2024

Snowflake is looking for a Data Storyteller and Data Scientist to join their FinOps and Spend Analytics team. The ideal candidate will have strong technical skills and a proven track record in analytical problem-solving skills.

Licensed Psychiatrist

Company: Headway

Location: USA

Posted Aug 26, 2024

Headway is a platform that supports licensed psychiatrists in launching and growing their private practices. It offers tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform also provides marketing support and patient referrals, and verifies client insurance benefits instantly.

Fraud Analyst

Company: Zillion Technologies

Location: USA

Posted Aug 26, 2024

The job description is for a Fraud Analyst position at Zillion Technologies Inc, responsible for detecting and preventing fraud, providing customer service, and investigating potential fraud cases.

Acquisition Marketing Manager

Company: ZOE

Location: USA

Posted Aug 26, 2024

The text describes ZOE, a science and nutrition company, and its mission to improve people's health. It highlights the company's approach, team, and benefits, and is looking for an experienced data fluent creative impact-oriented manager of Acquisition Marketing.

Licensed Professional Counselor

Company: Headway

Location: USA

Posted Aug 26, 2024

Headway is a platform that supports licensed professional counselors in launching and growing their private practices. They offer tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform is free of charge and accepts various licenses on a state-by-state basis.

Customer Service Representative

Company: Maximus

Location: USA

Posted Aug 26, 2024

The job posting is for a limited-service temporary full-time position as a Customer Service Representative in Lawrenceville, NJ. The role involves answering inquiries, assisting with health care coverage, and providing translation services. The job requires strong data entry, telephone, and communication skills, as well as the ability to work in a fast-paced environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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