Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Associate Product Marketing Manager - Go To Market

Company: Coalition, Inc.

Location: USA

Posted Aug 26, 2024

The job posting is for an Associate Product Marketing Manager to communicate Coalitions differentiated vision and value to broker partners. The role involves developing go-to-market strategies, creating content, and collaborating with cross-functional teams. The company offers competitive compensation, benefits, and opportunities for advancement.

Senior Account Manager - Real Estate

Company: Newfront

Location: USA

Posted Aug 26, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and professional development, and is committed to defining the future of the insurance industry.

Senior Product Manager

Company: Yubico

Location: USA

Posted Aug 26, 2024

Yubico is a company that specializes in security keys and is looking for a Senior Product Manager to expand and maintain their products. The company values diversity and inclusivity and offers a range of benefits to its employees.

Account Manager

Company: QuinStreet

Location: USA

Posted Aug 26, 2024

The job posting is seeking an Account Manager to fuel success and growth for customers within a rapidly growing business. The role involves strategically nurturing relationships with top influencers, generating revenue, and delivering optimized services to customers.

Equity Research Analyst

Company: CFRA

Location: USA

Posted Aug 26, 2024

The job posting is for an equity research analyst position at CFRA, a global fundamental equity research team. The analyst will conduct qualitative and quantitative research on publicly traded companies, provide buy/sell/hold recommendations, and publish research reports. The team has access to various analytical tools and collaborates with other teams. The job requires a bachelor's degree, CFA candidacy, and at least 2 years of equity research experience.

Head of Revenue Operations

Company: Veho

Location: USA

Posted Aug 26, 2024

Veho is a growth company that is looking for a Head of Revenue Strategy and Operations to lead the team. The role involves driving day-to-day operations, optimizing workflows, and providing data-driven insights to inform the company's strategy.

Senior Principal Statistician consultant - Oncology

Company: ClinChoice

Location: USA

Posted Aug 26, 2024

ClinChoice is a global full-service CRO searching for a Senior Principal Biostatistician Consultant to join one of their clients. The role involves protocol development, statistical oversight, and mentoring peers. The company values quality, professional development, and a supportive culture.

Revenue Accountant

Company: Consensys

Location: USA

Posted Aug 26, 2024

The text describes a job opening at Consensys, a company that aims to make Web3 technology accessible to everyone. The job involves working on accounts receivable management, invoicing, and financial audits. The company values diversity and is committed to ensuring that its technology is accessible to everyone.

Data Analyst

Company: Theta

Location: USA

Posted Aug 26, 2024

The text describes theta, a digital integration and management firm, and its mission to bridge the gap between innovation and practical applications. It also outlines a job opening for a Data Analyst and the responsibilities and qualifications required for the position.

Customer Support Associate

Company: Anomaly Squared

Location: USA

Posted Aug 26, 2024

Anomaly Squared is a rapidly growing company that offers a fun and laid-back environment for employees to grow professionally and personally. The company is seeking At-Home Contact Center Specialists to work full-time or part-time, with benefits including remote work, training, and a competitive wage.

Sales Engineer

Company: Snowflake

Location: USA

Posted Aug 26, 2024

The job description is looking for a Sales Engineer who is passionate about solving complex problems and closing large deals. The role involves working with the sales team and channel partners to understand customer needs and provide value-based demonstrations. The company is looking for someone who is comfortable in both business and technical contexts and has a growth mindset.

Project Manager Consultant

Company: ClinChoice

Location: USA

Posted Aug 26, 2024

ClinChoice is a global full-service CRO searching for a PM Consultant to join one of their major pharmaceutical clients. The role requires excellent leadership skills, attention to detail, and the ability to communicate effectively with various stakeholders.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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