Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Architect - Machine Learning Field CTO

Company: Snowflake

Location: USA

Posted Aug 25, 2024

Snowflake is seeking a Senior Architect AIML Field CTO to lead customers in building machine learning and generative AI solutions on the Snowflake AI Data Cloud. The role requires expertise in data science architecture, presentation skills, and experience with cloud native ML and AI tools.

Business Development Analyst

Company: Nava

Location: USA

Posted Aug 25, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They are looking for a business development professional to help them find and prioritize new opportunities.

Infrastructure Engineer

Company: MissionWired

Location: USA

Posted Aug 25, 2024

MissionWired is a company that helps nonprofits and Democratic organizations create fundraising strategies and build architectures to support their missions. They are looking for an infrastructure engineer to join their team and are committed to inclusion and diversity.

Software Engineer III | UI

Company: ExtraHop

Location: USA

Posted Aug 25, 2024

The company is looking for a skilled Front End Software Engineer III to join their team and work on creating and enhancing their market-leading Network Detection and Response platform. The role involves building intuitive, scalable, and responsive frontend features that empower security and engineering teams to quickly detect, investigate, and mitigate threats.

Director - Marketing Operations & Analytics

Company: StackAdapt

Location: USA

Posted Aug 25, 2024

StackAdapt is a self-serve advertising platform looking for an experienced leader to join their team as Director of Marketing Operations and Analytics. The company is a remote-first company and encourages candidates from all backgrounds to apply.

Account Executive | Healthcare

Company: Ottimate

Location: USA

Posted Aug 25, 2024

Ottimate is a company that values growth, customer focus, innovation, accountability, and communication. They are looking for an Account Executive to develop and close new business and expand their footprint with healthcare organizations. The role requires a highly motivated and adaptable individual who can build and manage a sales pipeline, develop and deliver customized sales presentations, and negotiate proposals and contracts.

Sr. Lead Learning & Development Program Manager

Company: Upwork

Location: USA

Posted Aug 25, 2024

Upwork is a leading global work marketplace that enables companies and talent to work together in new ways. They are looking for a Sr Learning amp Development Lead to join their team and shape the holistic talent development strategy for employees and managers.

Senior Frontend Engineer - Subscriptions & Payments

Company: Webflow

Location: USA

Posted Aug 25, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is seeking a Senior Frontend Engineer to join the Subscriptions and Payments team, with a focus on building strong pricing and packaging foundations for Webflow's product-led growth.

Director - Business Development

Company: 1Password

Location: USA

Posted Aug 25, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Business Development leader to build and scale their outbound sales function, with a focus on creating a safer and simpler digital future for everyone.

Outbound Sales Development Representative (SDR)

Company: Invisible Technologies

Location: USA

Posted Aug 25, 2024

Invisible is a tech-enabled service providing solutions to complex business problems, with a focus on innovation and growth. They are seeking a Sales Development Representative to drive outbound lead generation and expansion.

Senior Revenue Accountant

Company: HubSpot

Location: USA

Posted Aug 25, 2024

HubSpot is a rapidly growing publicly traded technology company looking for a senior revenue accountant to join their expanding revenue team. The role involves supporting revenue recognition close process, reviewing deal desk requests, and collaborating with business partners to drive process improvements.

Enterprise Account Executive

Company: Invisible Technologies

Location: USA

Posted Aug 25, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They are looking for an Enterprise Account Executive to manage and grow a portfolio of high-value enterprise accounts.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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