Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Strategic Finance Associate

Company: Consensys

Location: USA

Posted Aug 25, 2024

ConsenSys is a blockchain technology company building infrastructure tools and applications to enable developers and enterprises to build Web3. The company is looking for a Strategic Finance Associate to support financial decision-making and corporate planning.

Knowledge Strategist

Company: Airbnb

Location: USA

Posted Aug 25, 2024

The job posting is for a Community Support Knowledge Strategist role at Airbnb. The role involves maintaining knowledge platforms, communications, and information processes for community support ambassadors. The job requires excellent writing, editing, and proofreading skills, as well as experience in content strategy and customer service.

Marketing Manager - Customer Review Programs

Company: HubSpot

Location: USA

Posted Aug 25, 2024

HubSpot is looking for a dynamic marketer to lead, scale, and innovate their customer review program. The role involves implementing diverse engagement strategies, managing review platforms, and ensuring that awards and insights from reviews are integrated across the business.

Principal Product Manager - Security

Company: Coalition, Inc.

Location: USA

Posted Aug 25, 2024

The job posting is for a Principal Product Manager Security to lead the strategy and execution of security products and services. The role requires a strong background in computer science, experience in security and compliance domains, and excellent analytical and communication skills.

Senior Product Manager - Security

Company: Coalition, Inc.

Location: USA

Posted Aug 25, 2024

The role is for a Sr Product Manager Security to lead the monthly roadmap and execution of security products and services, collaborating with various teams to identify customer problems and drive traction.

Account Management Team Leader

Company: OnHires

Location: USA

Posted Aug 26, 2024

The company is seeking a dynamic Customer Success Manager Team Lead to spearhead customer growth and retention. The ideal candidate will have a proven track record of building and leading high-performing account management teams.

Operations Manager - Spotify Business Operations

Company: Spotify

Location: USA

Posted Aug 25, 2024

Spotify is looking for an Operations Manager to join their Business Operations Team. The role involves managing vendor partnerships, implementing new processes, and supervising vendor performance. The ideal candidate has a strong digital ad media experience, excellent organizational skills, and the ability to handle multiple projects.

Technical Program Manager

Company: HubSpot

Location: USA

Posted Aug 25, 2024

HubSpot is looking for a Technical Program Manager to help execute on an ambitious Product and Systems roadmap. The role requires experience in technical project management, communication skills, and a passion for managing programs at scale.

Finance Content Writer

Company: One Park Financial

Location: USA

Posted Aug 25, 2024

The company is seeking a Finance Content Writer to join their dynamic team. The role involves producing high-quality content on various finance-related topics, working closely with cross-functional teams, and staying up-to-date with the latest content marketing trends and tools.

Senior Product Designer I - Data Setup

Company: HubSpot

Location: USA

Posted Aug 25, 2024

The job posting is for a Senior Product Designer Data Setup at HubSpot, where you'll work on designing data properties and helping admin users create and manage data models. The company values autonomy, transparency, and diversity, and offers a range of benefits and perks.

Senior Product Manager - Security

Company: Coalition, Inc.

Location: USA

Posted Aug 25, 2024

The job posting is for a Sr Product Manager Security to lead the strategy and execution of security products and services. The role requires a strong background in security and compliance, excellent analytical and communication skills, and experience in building B2B SaaS products.

Creative Director

Company: HackerRank

Location: USA

Posted Aug 25, 2024

HackerRank is looking for a Creative Director to lead their creative team and shape the brand's visual identity. The role requires experience in creative direction, team management, and technical skills. The company offers a competitive benefits package and a remote work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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