Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

New Logo Territory Account Executive

Company: Venafi

Location: USA

Posted Aug 25, 2024

The job posting is for a New Logo Account Executive at Venafi, a company that specializes in Machine Identity Management. The ideal candidate will have 5 years of B2B software sales experience, a history of quota attainment, and experience building relationships with executive decision makers. The company offers a competitive benefits package and a collaborative work environment.

Corporate Account Executive

Company: Webflow

Location: USA

Posted Aug 25, 2024

Webflow is looking for a Corporate Account Executive to help grow their presence in the market. The role involves building relationships with customers, negotiating contracts, and working with cross-functional teams. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Corporate Account Executive

Company: Webflow

Location: USA

Posted Aug 25, 2024

Webflow is looking for a Corporate Account Executive to help grow their presence upmarket and build relationships with customers. The role involves meeting with potential customers, building a sales pipeline, and negotiating contracts. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Sales Finance & Compensation Manager

Company: Webflow

Location: USA

Posted Aug 25, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Finance FPampA Manager specializing in Sales and gotomarket GTM support. The role involves providing financial guidance to drive revenue growth and optimize business performance.

Data Engineer

Company: Kraken

Location: USA

Posted Aug 25, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Legal Counsel

Company: Unqork

Location: USA

Posted Aug 25, 2024

Unqork is a company that provides an Enterprise App Cloud solution, empowering enterprises to create secure and manage applications in the cloud. They value inclusive and innovative thinkers and offer a range of benefits and perks to their employees.

Enterprise Implementation Engineer

Company: Recharge

Location: USA

Posted Aug 25, 2024

The Enterprise Implementation Engineer role requires a project management master to lead complex merchant use cases, collaborate with cross-functional teams, and drive merchant launches and growth with Recharge. The ideal candidate will have experience with APIs, software development, and project management tools.

Director - Data Science & Experimentation

Company: Scribd

Location: USA

Posted Aug 25, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise through its products. The company is looking for a Director of Data Science and Experimentation to join its Business Strategy and Analytics Team.

Customer Support Advocate

Company: brightwheel

Location: USA

Posted Aug 25, 2024

brightwheel is seeking a Customer Support Advocate to support their growing community of directors, teachers, and parents. The ideal candidate has experience in customer service, is passionate about educating customers, and can empathize with the daily experience of a teacher or parent.

Senior Finance Analyst - Marketing

Company: Webflow

Location: USA

Posted Aug 25, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior Finance FPampA Analyst to provide financial analysis and decision support. The role offers a competitive salary, benefits, and a supportive work environment.

Senior Product Manager - Ads Marketplace (Shopping Ads)

Company: Reddit

Location: USA

Posted Aug 25, 2024

Reddit is seeking a product manager to drive the product vision and development of their ad products. The role involves working with the Ads Delivery team to solve foundational problems and collaborating with other teams to build cutting-edge ML tech. The company offers a range of benefits, including flexible vacation and paid parental leave.

Senior Infrastructure Engineer

Company: Minted

Location: USA

Posted Aug 25, 2024

Minted is seeking a Senior Infrastructure Engineer to join their team. The role involves owning the cloud infrastructure, building CICD pipelines, and partnering with engineering teams. The company offers competitive compensation, benefits, and a great work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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