Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Manager - Risk and Compliance Operations

Company: Airbnb

Location: USA

Posted Aug 24, 2024

The job posting is for a Senior Manager position in the Risk and Compliance Operations team at Airbnb. The role involves overseeing the team, ensuring the successful delivery of security and privacy operational procedures, and driving business planning milestones and strategic roadmaps.

Senior Software Engineer II - BE

Company: HubSpot

Location: USA

Posted Aug 24, 2024

The text describes the Prospecting Product Group's mission to empower sales teams to reach their goals through innovative and reliable products. It highlights the importance of AI technology in solving problems across the sales process and the need for sales teams to focus on human connection.

Senior Paralegal

Company: Twitch

Location: USA

Posted Aug 24, 2024

Twitch is looking for a Senior Paralegal to join their legal team. The role involves drafting and negotiating agreements, counseling teams on legal and business issues, and collaborating with diverse partners. The company offers a range of benefits and values diversity and inclusion.

Product Manager - Growth

Company: Dropbox

Location: USA

Posted Aug 25, 2024

The role of a Product Manager in the Growth organization involves leading a cross-functional team to drive growth across Dropbox's evolving product portfolio. The role requires a mix of analytical skills, execution, and customer understanding to deliver best-in-class experiences and drive user and business wins.

Project Manager - Software Implementation

Company: Makersite GmbH

Location: USA

Posted Aug 25, 2024

Makersite is an award-winning AI software company that empowers manufacturers to manage product sustainability, cost, and compliance simultaneously. They aim to help corporations have a more positive impact on their environment through data-driven analysis and cutting-edge technology.

Sr. Manager - Customer Success

Company: Measured

Location: USA

Posted Aug 25, 2024

The job posting is for a Customer Success Lead at Measured, a company that provides marketing analytics and attribution solutions. The role involves leading client-facing engagements, managing client relationships, and providing training and support. The ideal candidate has experience in marketing attribution, media mix modeling, and in-market experimentation, and is comfortable working in a fast-paced startup environment.

Salesforce Solution Architect

Company: Litify

Location: USA

Posted Aug 24, 2024

Litify is a legal technology company that provides an all-in-one legal operating solution to law firms and legal departments. They are seeking a Solution Architect to join their growing Professional Services organization.

Manager - Supply Quality

Company: Getaround

Location: USA

Posted Aug 24, 2024

Getaround is a carsharing marketplace that connects safe, convenient, and affordable cars with people who need them. The company aims to provide economic opportunities to local communities and reduce greenhouse gas emissions.

Principal Product Operations Manager

Company: Contrast Security

Location: USA

Posted Aug 25, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is looking for a Principal Product Operations Manager to lead cross-functional teams in planning and delivering high-quality products.

Medical Science Liaison - Immunology

Company: Sobi

Location: USA

Posted Aug 24, 2024

The company Sobi is a global biopharmaceutical company that is dedicated to developing and delivering innovative therapies to improve the lives of people with rare diseases. The company is committed to its core values of care, ambition, urgency, ownership, and partnership, and is seeking a Medical Science Liaison to join its team.

Senior Director Product Management - Platform

Company: Renaissance

Location: USA

Posted Aug 24, 2024

Renaissance is a global leader in preK-12 education technology, providing solutions to help educators analyze, customize, and plan personalized learning paths for students. The company is looking for a Senior Director of Product Management to lead a team of product managers and owners to define and deliver the vision and strategic roadmap for their platform.

Senior QA Automation Engineer

Company: Icario

Location: USA

Posted Aug 24, 2024

Icario is a technology company focused on member engagement for healthcare organizations. They aim to connect healthcare with people who need it, making it more human and personalized. The company is seeking a Sr QA Automation Engineer to design and develop an automation framework to maximize efficiency and quality of the platform.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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