Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Support Analyst

Company: Sierra Interactive

Location: USA

Posted Aug 25, 2024

Sierra Interactive is a leading real estate technology platform that provides software to help real estate agents and brokers generate more leads and win more deals. The company is profitable and has a high growth rate, with over 60 employees based in the US. The job posting is for a Support Analyst position, which involves providing technical and account management support to clients.

VP of Growth Marketing

Company: HackerRank

Location: USA

Posted Aug 25, 2024

HackerRank is a company that helps developers find jobs and upskill. They are looking for a Vice President of Growth Marketing to join their leadership team. The ideal candidate will have experience in growth marketing, sales, and product development. The company offers a comprehensive total rewards package, including salary, quarterly performance incentives, equity, and benefits.

Head of Clinical Operations

Company: Menlovc

Location: USA

Posted Aug 25, 2024

Colla Health is a company that provides behavioral healthcare to cancer patients, aiming to improve their quality of life. They are building a behavioral health services and technology company to support patients' mental health alongside their physical health treatment plans.

Senior Product Manager

Company: Burq

Location: USA

Posted Aug 25, 2024

Burq is a company that aims to simplify the delivery process for businesses. They have a large network of delivery companies and are backed by prominent venture capitalists. They are looking for a Senior Product Manager to help build their product roadmap and drive the UI/UX design of their platform.

Integrated Campaign Manager

Company: Guidepointsecurity

Location: USA

Posted Aug 25, 2024

GuidePoint Security is a rapidly growing company looking for an Integrated Campaign Marketing Manager to join their Corporate Marketing Team. The role involves developing multichannel marketing programs, creating compelling narratives, and overseeing the development of integrated marketing campaigns.

EHS/ESG Data Analyst

Company: Avery Dennison

Location: USA

Posted Aug 25, 2024

Avery Dennison Corporation is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions. The company is looking for an EHS Data Analyst to support its environmental health and safety strategy and initiatives.

Senior SEO & Brand Strategy Manager

Company: QuinStreet

Location: USA

Posted Aug 25, 2024

The job posting is looking for a Senior SEO and Brand Strategy Manager to lead marketing and branding initiatives for the AmOne team. The role involves overseeing website redesign, managing online reputation, and developing branding strategies.

Sr. Manager, Engineering

Company: Provi

Location: USA

Posted Aug 25, 2024

Provi is a company that has created an innovative ordering solution for the alcohol industry. They are looking for a Senior Engineering Manager to lead their team and expand their capabilities.

Senior Software Engineer, AI

Company: Synack

Location: USA

Posted Aug 25, 2024

Synack is looking for a Senior Software Engineer to develop AI-driven solutions for the offensive security sector. The role requires experience in machine learning engineering, strong problem-solving skills, and excellent communication skills.

Senior Software Engineer (Full Stack, Front-End Focused)

Company: Scribd

Location: USA

Posted Aug 25, 2024

Scribd is looking for a Senior Software Engineer to lead their AdTech efforts, focusing on JavaScript with React. The company offers a competitive salary range, equity ownership, and a comprehensive benefits package.

Implementation Project Manager II

Company: Businessolver

Location: USA

Posted Aug 25, 2024

Businessolver is a company that provides benefits technology and services, and is looking for a Project Manager II to join their team. The role involves planning and scheduling project timelines, communicating with clients and team members, and managing risks and conflicts. The company offers a comprehensive benefits package and a competitive salary range of $80,000 to $105,000 per year.

Sr. Account Manager - AEC

Company: Esri

Location: USA

Posted Aug 25, 2024

Esri is looking for an individual to join their AEC account team, who has experience in the Architecture, Engineering, and Construction industries, and is customer-oriented and a collaborative team player. The role involves building relationships, developing and implementing location strategies, and delivering results.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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