Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Technical Support Engineer

Company: Montecarlodata

Location: USA

Posted Aug 24, 2024

Monte Carlo is growing its Technical Support Engineering team, seeking a candidate with 2+ years of experience in Support Engineering or a similar role. The role involves solving technical problems, creating resources, and defining processes. Monte Carlo is an equal-opportunity employer and celebrates diversity.

Strategic Account Manager

Company: Wrike

Location: USA

Posted Aug 24, 2024

Wrike is a powerful work management platform that aims to help teams and organizations collaborate and increase productivity. The company is looking for a driven and passionate remote Strategic Account Manager to join their Expand sales department. The role involves establishing relationships with clients, creating successful campaigns, and landing large Enterprise logos.

Senior Project Manager

Company: Twilio

Location: USA

Posted Aug 24, 2024

Twilio is hiring a Senior Project Manager for their People Partnerships team. The role involves leading complex projects, building relationships, and driving change management. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Project Manager

Company: Ezcaterinc

Location: USA

Posted Aug 24, 2024

The job posting is for a Project Manager position at ezCater, a food technology company. The role involves managing projects, collaborating with internal and external stakeholders, and driving efficiencies. The company offers a competitive salary, benefits, and a positive work environment.

Lead Product Manager

Company: Allergan Data Labs

Location: USA

Posted Aug 24, 2024

The text describes Allergan Data Labs' mission to transform the Allergan Aesthetics beauty business and their efforts to add to their high-performing team. The company is looking for a Lead Product Manager to create a product strategy for their medical aesthetic providers and drive growth through messaging and social advertising.

UX/UI Designer

Company: OnePlan

Location: USA

Posted Aug 24, 2024

OnePlan Solutions is a company that values its employees' mastery and autonomy, and encourages a fun and lighthearted work environment. The company is looking for a UX/UI Designer to enhance the user experience and design intuitive interfaces.

Fraud & Payments Support Associate

Company: Underdog Fantasy

Location: USA

Posted Aug 24, 2024

Underdog is a fast-growing sports gaming company that builds innovative games and products for American sports fans. They believe that sports are for everyone and are building a future for every fan. The company is looking for a fraud analyst to join their team.

Senior Network Engineer

Company: NMI

Location: USA

Posted Aug 24, 2024

NMI is seeking a Senior Network Engineer to maintain and enhance their global network infrastructure. The ideal candidate has extensive experience in network architecture, automation, and security, and is passionate about implementing monitoring metrics and alerting to ensure network reliability and performance.

Product Manager

Company: PINGWIND INC

Location: USA

Posted Aug 24, 2024

PingWind is seeking a Product Manager to support their Veterans Benefits Administration VBA Solutions Delivery Center of Excellence COE contract work. The job requires experience in software development, Agile frameworks, and translating research into features and user stories.

Bilingual Customer Service Representative

Company: Momsmeals

Location: USA

Posted Aug 24, 2024

Moms Meals is a family-operated business that provides homedelivered meal services to seniors, patients, and those managing chronic conditions. The company is in hypergrowth mode and is looking for bilingual customer service representatives to work remotely.

Senior DevOps Engineer

Company: SimSpace

Location: USA

Posted Aug 24, 2024

SimSpace is a cybersecurity company that provides an elite cyber range platform to curate unassailable cyber defenses. They are committed to continuously improving and delivering a cultivated member experience. They are looking for a Senior DevOps Engineer to work with a team to build realistic virtualized enterprise networks.

HRBP, GTM

Company: Gomotive

Location: USA

Posted Aug 24, 2024

Motive is a company that empowers people to make their work safer, more productive, and more profitable. They are seeking a dynamic and experienced HR Business Partner to join their team, supporting their Go-To-Market organizations.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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