Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Engineer - Enterprise Platform

Company: WorkOS

Location: USA

Posted Aug 23, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is well-funded and has a fast-growing customer base. The Enterprise Platform team develops products that enable companies to become enterprise-ready, and the company is looking for engineers to join the team.

Scoping Analyst (Bilingual in Spanish required)

Company: Workiva

Location: USA

Posted Aug 23, 2024

The Scoping Analyst role involves partnering with clients and product specialists to gather requirements, collaborating with consulting groups, and developing project estimates. The role requires excellent communication skills, self-motivation, and the ability to work in a rapidly changing environment.

Customer Success Manager I - Implementations

Company: Branch

Location: USA

Posted Aug 23, 2024

Branch is a fintech company that empowers workers with financial freedom by providing accessible financial services. They value diversity, innovation, and teamwork, and offer a range of benefits to their employees.

Senior Accountant

Company: Twilio

Location: USA

Posted Aug 23, 2024

Twilio is a rapidly growing company seeking a Senior Accountant to join their US General Ledger Accounting team. The role requires attention to detail, professional curiosity, and a desire for professional growth. The company values diversity, equity, and inclusion and offers a range of benefits to its employees.

Risk Analyst - Security GRC

Company: Plaid

Location: USA

Posted Aug 23, 2024

The job posting is for a Security Governance Risk and Compliance (GRC) team member at Plaid, a FinTech company. The role involves supporting customer oversight, risk management, and security assessments. The company offers a comprehensive benefit plan and competitive pay.

Contributing Faculty - MSN NP Pharmacology

Company: Adtalem Global Education

Location: USA

Posted Aug 23, 2024

Walden University is seeking part-time contributing faculty members for its Master of Science in Nursing program. The university offers online degree and certificate programs and has a diverse community of adult learners. The faculty member will teach advanced pharmacology courses and maintain a program of scholarship and practice.

Account Executive - Strategic Enterprise

Company: Sprout Social

Location: USA

Posted Aug 23, 2024

Sprout Social is looking for a highly driven and tech-savvy Account Executive to join their expanding Strategic Enterprise sales team. The role involves developing an account growth strategy, managing the enterprise purchasing process, and establishing deep relationships with customers. The company offers a competitive salary, benefits, and opportunities for growth and development.

Didactic Maternal Child BSN Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 23, 2024

Chamberlain University is seeking faculty candidates for future sessions in the College of Nursing and College of Health Professions. The job description includes implementing the college's philosophy, curriculum, and program outcomes through clinical teaching and service.

Didactic Maternal Child BSN Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 23, 2024

Chamberlain University is seeking faculty candidates for future sessions in the College of Nursing and College of Health Professions. The job description includes implementing the college's philosophy, curriculum, and program outcomes through clinical teaching and service.

Didactic Adult Health BSN Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 23, 2024

Chamberlain University is seeking faculty candidates for future sessions in various specialties. The job description outlines the responsibilities and qualifications for the position, including a master's degree in nursing, unencumbered Illinois RN licensure, and excellent communication skills.

Revenue Enablement Program Manager

Company: Renaissance

Location: USA

Posted Aug 23, 2024

Renaissance is a global leader in preK-12 education technology, seeking a dynamic Revenue Enablement Program Manager to develop and implement comprehensive learning frameworks for sales and customer success teams.

Product Engineer - AuthKit

Company: WorkOS

Location: USA

Posted Aug 23, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is well-funded and has a fast-growing customer base. The AuthKit team is responsible for building a set of UI and APIs that enable B2B developers to solve identity and authentication. The company is looking for engineers who share an empathetic approach to solving problems and have experience working on small teams in fast-paced environments.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages