Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

VP - Product Marketing

Company: StackAdapt

Location: USA

Posted Aug 23, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for an experienced leader to join their team as VP of Product Marketing. The role involves driving global product marketing strategy, building a successful launch process, and educating the industry and internal revenue teams on StackAdapt's unique value.

Manager of Eligibility and Billing Operations

Company: Grow Therapy

Location: USA

Posted Aug 23, 2024

The job posting is looking for an Eligibility and Billing Operations Manager to optimize preservice eligibility and authorization workflows and maintain and improve claim setup to support effective collections throughout the lifecycle of a contract.

Solutions Architect - Enterprise

Company: Stripe

Location: USA

Posted Aug 23, 2024

The job posting is for a Solutions Architect at Stripe, a financial infrastructure platform. The role involves building relationships with c-level executives, providing business and technical thought leadership, and driving growth for both the user and Stripe. The ideal candidate has experience in a similar customer-facing engineering role, executive engagement skills, and a thorough understanding of software development lifecycle and API architectures.

Python Tech Lead - Staff Software Engineer

Company: AffiniPay

Location: USA

Posted Aug 23, 2024

The job posting is looking for a Tech Lead to help build and scale CasePeer software, a personal injury legal practice management software. The Tech Lead will lead the team in technical decisions, design and implement scalable applications, and collaborate with product managers and UX to design innovative solutions.

Senior Community Manager

Company: Gusto, Inc.

Location: USA

Posted Aug 23, 2024

The role of Senior Community Manager for Gustos accountant community involves shaping and executing programs, launching new initiatives, and fostering relationships within the community. The ideal candidate has experience in community management, sales, account management, or event management in the accounting sector, and possesses excellent communication and project management skills.

Director - Marketing Operations

Company: Twilio

Location: USA

Posted Aug 23, 2024

Twilio is looking for a Director of Marketing Operations to join their team. The role involves building a standard of excellence with marketing technology, data operations, and campaign processes. The ideal candidate will have 10+ years of progressive Marketing Operations experience, a deep technical understanding of Marketo, and knowledge of Salesforce.

CQV Associate Director

Company: CAI

Location: USA

Posted Aug 23, 2024

The job description is for a CQV Associate Director position at CAI, a 100% employee-owned company. The role involves providing consulting services to clients, managing projects, and supporting internal teams. The company offers competitive compensation and benefits, including a retirement contribution, PTO, and health insurance.

Product Engineer - Dashboard & Admin Portal

Company: WorkOS

Location: USA

Posted Aug 23, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is well-funded and has a fast-growing customer base. The role is for a software engineer to work on the dashboard and admin portal, with responsibilities including introducing new features and integrating products.

Senior Consultant - GIS Database Administrator

Company: Dynamo Technologies

Location: USA

Posted Aug 23, 2024

The US Forest Service is seeking an individual to develop applications for the National Cruise System. The job requires strong database development experience, knowledge of ESRI Enterprise Geodatabases, and experience with agile development. The salary range is $110,000 to $125,000.

Vice President - Customer Support

Company: Apollo.io

Location: USA

Posted Aug 23, 2024

The VP of Support at Apolloio will be responsible for developing and executing a comprehensive customer service strategy, driving the transformation of the support organization, and ensuring cross-functional collaboration. The ideal candidate will be an experienced leader with a proven track record in scaling global support teams and implementing cutting-edge technologies.

Android Mobile Engineer

Company: Gusto, Inc.

Location: USA

Posted Aug 23, 2024

The company is looking for talented and motivated Mobile Android engineers to develop features and functionality, work with other teams, and build elegant scalable solutions.

Didactic Fundamentals Patient Care BSN Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 23, 2024

Chamberlain University is seeking faculty candidates for future sessions in the following specialties. The job description includes implementing the college's philosophy, curriculum, and program outcomes through clinical teaching and service to the college community, health system, and profession.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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