Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director of Product - Talent

Company: Lattice

Location: USA

Posted Aug 23, 2024

Lattice is a talent management platform that offers various tools for employee development, growth, and engagement. The company is looking for a Senior Director of Product Management to lead a team of product managers and build world-class products.

Enterprise Account Executive - SLED

Company: Coursera

Location: USA

Posted Aug 23, 2024

Coursera is a leading online learning platform that provides access to world-class education. The company partners with over 200 leading universities and industry partners to offer a broad range of courses, specializations, and degrees. As an Enterprise Account Executive, you will play a key role in increasing global access to education and driving revenue growth.

Director of Brand Marketing - Hyport

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Aug 23, 2024

Hyport Digital is seeking an experienced Director of Brand Marketing to lead their brand marketing team. The ideal candidate will have a proven track record of driving successful brand marketing campaigns and strong leadership abilities. The company offers a range of benefits, including full health care, 401k, and paid time off.

Program Manager - Launch Team

Company: Stripe

Location: USA

Posted Aug 23, 2024

Stripe is looking for a Program Manager to help build and launch their new team. The team will focus on onboarding users and driving growth. The ideal candidate has experience in program management, business operations, or consulting, and is comfortable working in a fast-paced environment.

Sr. Software Engineer - Web (Mobile Pod)

Company: hims & hers

Location: USA

Posted Aug 23, 2024

The job posting is seeking a Senior Software Engineer to join the Mobile team at Hims and Hers. The role involves collaborating with cross-functional teams to build innovative features, enhancing user experience, and optimizing acquisition funnels. The ideal candidate has 7+ years of experience in software engineering, a strong understanding of modern web technologies, and excellent communication and collaboration skills.

Business Operations Associate

Company: JustAnswer

Location: USA

Posted Aug 23, 2024

JustAnswer is a company that helps people by connecting them with verified experts. They are looking for a Business Operations Associate to create and implement AI solutions to enhance customer outcomes and drive revenue growth.

Staff Analytics Engineer - Ads

Company: Reddit

Location: USA

Posted Aug 23, 2024

Reddit is looking for an Analytics Engineering lead to lead a team of full-stack data scientists and perform hands-on execution. The role involves creating a first-class Ads data warehouse and data tools to provide scalable solutions. The company offers a flexible workforce, comprehensive benefits, and a global wellness day.

Executive Business Partner

Company: HackerRank

Location: USA

Posted Aug 23, 2024

HackerRank is a company that helps prestigious logos find and upskill developer talent using its SaaS-based Developer Skills Platform. The company is looking for an Executive Business Partner to support its mission to accelerate innovation and make skills matter more than pedigree.

Didactic Community Health BSN Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 23, 2024

Chamberlain University is seeking faculty candidates for future sessions in the College of Nursing and College of Health Professions. The job description includes implementing the college's philosophy, curriculum, and program outcomes through clinical teaching and service.

Didactic Health Assessment BSN Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 23, 2024

Chamberlain University is seeking faculty candidates for future sessions in the following specialties. The job description includes implementing the college's philosophy, curriculum, and program outcomes through clinical teaching and service.

Senior Integrations Engineer

Company: Lime

Location: USA

Posted Aug 23, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They have achieved a fully profitable year in 2022 and are seeking a Senior Integration Engineer to join their team.

Didactic Pharmacology BSN Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 23, 2024

Chamberlain University is seeking faculty candidates for future sessions in the following specialties. The job description includes implementing the college's philosophy, curriculum, and program outcomes through clinical teaching and service.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages