Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Web3 Project/Account Manager

Company: Serotonin

Location: USA

Posted Aug 23, 2024

MojitoMojito is a leading NFT platform that offers a no-code dashboard, best-in-class API, and industry-leading creatives to build bespoke branded NFT marketplaces. They are seeking a Project Manager to oversee the development and management of innovative blockchain-based projects.

Software Engineer (Experienced) - Planning & Staffing Team

Company: Assembled

Location: USA

Posted Aug 23, 2024

The job posting is looking for a senior software engineer with experience in machine learning and technical leadership to lead the technical direction of a project. The responsibilities include providing technical mentorship, participating in design and code reviews, and serving as a subject matter expert. The estimated base salary range is $125,000 to $220,000 per year.

Customer Service Associate

Company: Grailbio

Location: USA

Posted Aug 23, 2024

GRAIL is seeking a Customer Service Associate to deliver exceptional service experiences, interact with customers, and troubleshoot issues. The ideal candidate is customer-centric, passionate about helping people, and highly accountable.

Sr Legal Counsel, VP (Vendor Contracts / Privacy)

Company: Pathward

Location: USA

Posted Aug 23, 2024

Pathward is a hybrid remote office company dedicated to growing talent and providing financial inclusion for all. They are seeking a highly motivated and experienced attorney to work as Senior Legal Counsel VP Vendor Contracts, Privacy.

Staff Machine Learning Engineer - Ads Optimization

Company: Reddit

Location: USA

Posted Aug 23, 2024

Reddit is seeking a highly skilled engineer to build state-of-the-art bidding optimization systems. The Advertiser Optimization team builds ad campaign optimizations that enable advertisers to efficiently capture user engagement while minimizing their costs. The team is responsible for building a central part of the ads delivery system that automates bidding, taking into account advertiser objectives.

Reporter/Editor

Company: Stacker Media

Location: USA

Posted Aug 23, 2024

Stacker is a new media company looking for a creative colleague to join their newsroom as a hybrid reporter-editor. The company is focused on developing new and sustainable ways to produce and distribute great storytelling, and is committed to diversity and inclusion.

Revenue Operations Analyst

Company: Solvhealth

Location: USA

Posted Aug 23, 2024

Solv is looking for a Revenue Operations Analyst to join their growing team. The role involves working with data, automation, and CRM systems to optimize processes and drive revenue growth. The company offers a range of benefits and celebrates diversity.

Senior Product Manager, Provider Product, RCM

Company: Datavant

Location: USA

Posted Aug 23, 2024

Datavant is a rapidly growing healthcare technology company looking for a senior product manager with experience in revenue cycle management. The role involves discovering and developing a solution for provider coding and alleviating the burden of coding from providers. The company values kindness, smartness, and the ability to get things done, and is committed to building a diverse team.

IAM Engineer - SailPoint IDN

Company: GuidePoint Security

Location: USA

Posted Aug 23, 2024

GuidePoint Security is a rapidly growing company that provides trusted cybersecurity expertise and services. They are hiring an Identity Governance and Administration Engineer with SailPoint IDN Implementation experience to join their team. The company offers a range of benefits, including remote work, 100 employer-paid medical premiums, and a flexible time off program.

Manager, Customer Success

Company: Cohere Health

Location: USA

Posted Aug 23, 2024

Cohere Health is a fast-growing clinical intelligence company that is improving lives at scale by promoting the best patient-specific care options using leading-edge AI combined with deep clinical expertise. The company is looking for a Customer Success Manager to support new customer accounts and is committed to fostering an environment of mutual respect where equal employment opportunities are available to all.

Security Architect (Networking and Identity) - Enterprise Field CTO

Company: Snowflake

Location: USA

Posted Aug 23, 2024

Snowflake is seeking energetic technical Security Architects to secure customers' environments. The role requires flexibility, willingness to collaborate, and expertise in security, networking, and identity management. The company offers a unique opportunity to work on a disruptive software service and develop skills in a first-class organization.

Sales Representative

Company: Swivl

Location: USA

Posted Aug 23, 2024

Swivl is a reflective tools company that is passionate about improving education. The company is looking for a Sales Representative to develop and close new sales opportunities within a specific territory.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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