Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Manager - Sales Analytics

Company: brightwheel

Location: USA

Posted Aug 23, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking an experienced analytics manager to lead its sales analytics function and believes in the impact of leveraging technology and data techniques to scale internal operations and accelerate growth.

Community Support Specialist

Company: DuckDuckGo

Location: USA

Posted Aug 23, 2024

DuckDuckGo is a privacy-focused internet company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Community Support Specialist to champion their consumers' experience and provide user support.

Didactic Mental Health BSN Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 23, 2024

Chamberlain University is seeking faculty candidates for future sessions in the College of Nursing and College of Health Professions. The job description includes implementing the college's philosophy, curriculum, and program outcomes through clinical teaching and service.

AI Research Scientist

Company: Phaidra

Location: USA

Posted Aug 23, 2024

Phaidra is seeking a Research Scientist to join their team, working on developing novel algorithmic architecture for intelligent control systems. The role involves designing and implementing models, reporting research findings, and collaborating with external partners. The company values curiosity, ownership, and transparency.

Account Manager - Strategic Partnerships

Company: OpenX

Location: USA

Posted Aug 23, 2024

OpenX is a company that focuses on digital advertising and is looking for a highly motivated individual to join their Strategic Partnerships team. The Account Manager will be responsible for ensuring customer success and satisfaction with OpenX's products and contributing to their long-term loyalty.

Sr. Manager - Tax

Company: ExtraHop

Location: USA

Posted Aug 23, 2024

ExtraHop is looking for a Senior Manager Tax to manage tax compliance and reporting. The role requires 5+ years of experience in Tax Accounting and proficiency in Microsoft Excel.

Program Management - Embedded Payroll

Company: Gusto, Inc.

Location: USA

Posted Aug 23, 2024

The role is for a program manager to help build out a new discipline within Gusto Embedded Payroll. The role involves leading cross-functional initiatives, focusing on internal team development, and working with external partners to build scalable systems and tooling. The team is looking for someone with 7+ years of experience in program or project management, with a focus on external client engagements and enterprise technology.

Senior Security Engineer - Security Assurance

Company: Grafana Labs

Location: USA

Posted Aug 23, 2024

The Security team at Grafana is building a security system that is automated, data-driven, and built from the ground up with defense-in-depth and self-healing in mind. The Senior Security Assurance Engineer will collaborate with various teams to articulate security policies, implement continuous monitoring, and automate workflows.

Director of Growth Marketing - Hyport

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Aug 23, 2024

Hyport Digital is seeking a Director of Growth Marketing to lead their team in developing and executing cutting-edge strategies for client growth. The role requires a minimum of 10 years of experience in growth marketing and a proven track record of driving lead generation and customer acquisition.

Didactic Pediatric BSN Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 23, 2024

Chamberlain University is seeking faculty candidates for future sessions in the College of Nursing and College of Health Professions. The job description includes implementing the college's philosophy, curriculum, and program outcomes through clinical teaching and service.

Senior Product Manager - Security Detection

Company: ExtraHop

Location: USA

Posted Aug 23, 2024

The job posting is for a product management role at ExtraHop, requiring a strong background in security and product management. The role involves building rapport with customers, becoming an expert in the product portfolio, and driving the product roadmap.

Marketing Operations Manager

Company: Close

Location: USA

Posted Aug 23, 2024

Close is a 100 remote company that values autonomy and impact. They are looking for a Marketing Ops Manager to join their growing marketing team. The ideal candidate will have a proven track record of helping gotomarket teams make informed business decisions and developing system solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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