Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Pre-Licensure Nursing Online/Remote Visiting Professor (POET)

Company: Adtalem Global Education

Location: USA

Posted Aug 22, 2024

Chamberlain University is seeking faculty candidates for future sessions in various specialties, including Nutrition Health amp Wellness, Information Systems in Healthcare, and EvidenceBased Practice. The job description outlines the responsibilities and qualifications for the position.

Inside Sales Representative

Company: CAI

Location: USA

Posted Aug 22, 2024

The job description is for an Inside Sales Representative in the life sciences division, requiring excellent communication skills, product knowledge, and ability to engage with customers. The role involves identifying and generating new sales opportunities, achieving sales targets, and contributing to the organization's success.

Senior Enterprise Sales Development Representative (SDR)

Company: Teleport

Location: USA

Posted Aug 22, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform that consolidates all aspects of infrastructure access into a single identity-native access management platform, reducing attack surface area, cutting operational overhead, and improving productivity. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Senior Software Engineer - Platform Tooling

Company: Weights & Biases

Location: USA

Posted Aug 22, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Software Engineer for Platform Tooling to set up and maintain infrastructure standards, develop tools, and troubleshoot issues. The company offers competitive salary, equity, and benefits packages.

NetSuite Consultant - Advanced Manufacturing Managed Services

Company: BPM LLP

Location: USA

Posted Aug 22, 2024

Caravel BPM Technology Solutions is a company that values people and community. They offer a total rewards package, wellbeing resources, and professional development opportunities. The company is looking for caring, self-starting, and authentic individuals who embody the entrepreneurial spirit and are lifelong learners.

Head of Customer Accounts

Company: brightwheel

Location: USA

Posted Aug 22, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Head of Customer Accounts to lead their customer-facing team and drive customer retention and growth.

Marketing Campaign Specialist

Company: dscout

Location: USA

Posted Aug 22, 2024

dscout is a company that values research, diversity, and inclusivity. They are looking for a Marketing Specialist to join their team and help launch new marketing programs. The company offers a strong compensation package, education stipend, and remote work stipend.

Prompt Writer

Company: Apollo.io

Location: USA

Posted Aug 22, 2024

The role involves leading the development of a suite of intelligent workflows to assist account executives and leadership teams in gaining insights and maximizing conversion rates. The responsibilities include crafting a vision and roadmap, incorporating analysis and research, and fostering a strong team culture.

VP - Demand Generation

Company: Restaurant365

Location: USA

Posted Aug 22, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a VP Demand Generation to lead a team of high-performing marketers and drive user acquisition, engagement, and opportunity pipeline. The role requires experience in demand generation, team leadership, and marketing technology.

Staff Software Engineer, Perception (Intelligent Systems)

Company: Latitude Inc

Location: USA

Posted Aug 22, 2024

Latitude AI is an automated driving technology company developing a handsfree eyesoff driver assist system for nextgeneration Ford vehicles. The company is driven by the opportunity to reimagine what it's like to drive and make travel safer, less stressful, and more enjoyable for everyone.

Senior Customer Success Manager - Emerging Solutions

Company: Workiva

Location: USA

Posted Aug 22, 2024

Workiva Senior Customer Success Managers are responsible for managing the entire customer lifecycle, building strong relationships with key stakeholders, and driving customer adoption of Workiva solutions. They must be able to identify growth opportunities, ensure value realization, and provide strategic advice to executives and key stakeholders.

Junior Designer

Company: Ollie Pets

Location: USA

Posted Aug 22, 2024

Ollie is a company that aims to improve the lives of pets and pet parents. They are looking for a Junior Graphic Designer to join their team and help develop creative campaigns. The company values diversity, inclusivity, and a passion for dogs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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