Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Technical Product Manager

Company: Verra Mobility

Location: USA

Posted Aug 22, 2024

Verra Mobility is seeking a Product Manager to drive technical product strategy and execution, partnering with leaders across the product engineering, IT, and sales teams to deliver best-in-class systems that achieve business objectives.

Senior Frontend Engineer - Collaboration

Company: Webflow

Location: USA

Posted Aug 22, 2024

Webflow is looking for a Senior Frontend Engineer to improve and expand their collaboration features. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and 12 weeks of paid parental leave.

Manager - Programmatic Supply Operations (AdTech)

Company: StackAdapt

Location: USA

Posted Aug 22, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Manager Programmatic Supply Operations to develop and nurture global relationships with supply partners.

Sr. Manager, Product Marketing - Shopping

Company: Pinterest

Location: USA

Posted Aug 22, 2024

Pinterest is looking for a Senior Manager Product Marketing Shopping to drive the success of their shopping strategy through strategic planning, market analysis, and effective go-to-market strategies.

Senior Product Manager - Clinic Finances and Products

Company: Jane Software

Location: USA

Posted Aug 22, 2024

Jane is a remote-first company that is looking for a Senior Product Manager to help drive innovation in their Clinic and Finances team. The company values collaboration, humility, and a growth mindset, and is committed to paying its team members fairly and above all, paying for growth. The role involves leading efforts to improve invoicing and payment collection processes, shaping the vision and strategy for the clinic finances and products team, and collaborating with the product development team to drive innovation.

Senior Director of Product Marketing

Company: Vivian

Location: USA

Posted Aug 22, 2024

Vivian Health is a remote-first company that is transforming the healthcare staffing landscape. They are seeking a dynamic and experienced business leader to join their team and lead the development, launch, and commercialization of their AI solution suite.

Director of Demand Generation

Company: Vivun

Location: USA

Posted Aug 22, 2024

Vivun is looking for a Director of Demand Generation to lead innovative initiatives, drive customer engagement, and nurture the prospect database. The role requires experience in designing and building CRM and marketing automation systems, developing and executing demand generation initiatives, and collaborating with content marketing and sales teams.

Sr. Security Engineer - Product

Company: Pinterest

Location: USA

Posted Aug 22, 2024

Pinterest is seeking a Sr Security Engineer to help fight automations and prevent abuses of the platform. The ideal candidate will have handson experience building bot detection solutions and indepth knowledge of industry best practices in coding and software engineering.

Account Executive - Media & AdTech

Company: Snowflake

Location: USA

Posted Aug 22, 2024

The job posting is seeking a qualified Account Executive with expertise in the Media amp AdTech industry. The role involves prospecting, developing, and closing business, and requires experience in selling technical solutions and software products into the enterprise market.

Software Engineer III, Android

Company: Crunchyroll

Location: USA

Posted Aug 22, 2024

Crunchyroll is a company that helps people belong by delivering anime content to a passionate community. They have a team that builds and maintains their apps for Android, Android TV, and Fire TV, and they offer a range of benefits and perks to their employees.

Implementation Specialist - Revenue Management

Company: SpryPoint

Location: USA

Posted Aug 22, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is looking for an experienced Implementation Specialist to join its Revenue Management Implementation team.

Senior Backend Engineer - Collaboration

Company: Webflow

Location: USA

Posted Aug 22, 2024

Webflow is looking for a Senior Backend Engineer to join their team. The role involves designing and implementing scalable backend services and APIs, working with technologies such as Nodejs, TypeScript, and MongoDB. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and a flexible PTO policy.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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