Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Marketing Operations Specialist

Company: Facet

Location: USA

Posted Aug 22, 2024

Facet is seeking a Marketing Operations Specialist to support their Marketing and Growth team. The ideal candidate will have expertise in marketing automation, customer journey design, and experience working with marketing automation software. The role involves designing and implementing customer journeys, developing marketing automation programs, and optimizing marketing workflows.

Technical Process Project Manager

Company: Agiloft, Inc

Location: USA

Posted Aug 23, 2024

Agiloft is a leading company in the Contract Life Cycle Management industry, with a highly differentiated value proposition and a strong track record of innovation and awards. The company is looking for a Technical Process Project Manager to lead planning, documentation, and rollout efforts for critical technology business initiatives.

Marketing Operations Manager

Company: Close

Location: USA

Posted Aug 23, 2024

Close is a profitable company looking for a Marketing Ops Manager to join their growing marketing team. The ideal candidate will have a proven track record of helping gotomarket teams make informed business decisions and developing system solutions.

Senior Support Engineer

Company: Mazedesign

Location: USA

Posted Aug 22, 2024

MazeMaze is a Series B-funded startup building the future of product research for modern teams. They are looking for a Senior Support Engineer to join their Level 2 Support team. The role involves troubleshooting and resolving complex technical issues, managing bug and feature request tickets, and providing amazing customer support experiences.

Application Developer

Company: Barbaricum

Location: USA

Posted Aug 22, 2024

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers with a particular focus on Defense and National Security mission sets. They are seeking an Application Developer to support a Marine Corps customer in its development with subject matter and technical expertise.

Sales Engineer - B2B Saas

Company: Localize

Location: USA

Posted Aug 23, 2024

Localize is seeking a growth-minded Sales Engineer to join their remote US-based team. The role involves providing technical expertise and support to the sales team and prospects, creating product demos, developing custom solutions, and ensuring the product meets client needs. The ideal candidate should have strong technical acumen, sales savvy, and excellent communication skills. Responsibilities include participating in sales calls, preparing product demos, gathering technical requirements, creating POCs, collaborating with sales reps, writing technical documentation, and supporting clients throughout the sales lifecycle. The candidate should have a Bachelor's degree in a relevant field, 2+ years of experience in pre-sales or sales engineering, proficiency in programming languages, a consultative approach, familiarity with the enterprise SaaS ecosystem, strong sales and communication skills, project management experience, and content creation skills.

Oracle Fusion SCM Cloud – Planning Functional Lead

Company: Cognizant

Location: USA

Posted Aug 22, 2024

Cognizant Technology Solutions is looking for an Oracle Fusion SCM Cloud Planning Functional Lead to join their team. The role requires expertise in Oracle Fusion Cloud Inventory and Warehouse Management modules, and the candidate should have minimum 3 Cloud implementation experience.

Senior Project Manager - App Innovation

Company: 3Cloud

Location: USA

Posted Aug 22, 2024

The job posting is for a project manager role at 3Cloud, a company that values teamwork, innovation, and growth. The job requires experience in IT, data analytics, and project management, as well as strong communication and problem-solving skills. The company offers competitive compensation, flexible work arrangements, and a range of benefits.

Oracle Fusion Cloud - Procurement (P2P) Functional

Company: Cognizant

Location: USA

Posted Aug 22, 2024

Cognizant Technology Solutions is looking for an Oracle Fusion Cloud Procurement P2P Functional to join their team. The role involves implementing Oracle Fusion Cloud Procurement and Payables modules, conducting requirement workshops, and providing expert-level support.

DevOps Engineer

Company: Arize AI

Location: USA

Posted Aug 22, 2024

Arize is a leading machine learning observability platform that helps ML teams discover issues, diagnose problems, and improve the results of machine learning models. The company is looking for a Site Reliability Engineer to work on the infrastructure that supports their distributed and highly scalable services.

Licensed Property & Casualty Insurance Agent

Company: Concentrix

Location: USA

Posted Aug 22, 2024

The job posting is for a Licensed Property and Casualty Insurance Agent position at Concentrix, a global organization that values diversity, inclusivity, and customer experience. The role involves working from home, providing customer service, and resolving routine problems. The company offers a range of benefits, including paid training, performance-based incentives, and a comprehensive employee assistance program.

Storefront Designer

Company: Amaze

Location: USA

Posted Aug 22, 2024

Amaze is a company that provides creator success solutions, including a merchandising platform, advanced commerce design application, and scalable managed services. They are looking for a creative developer to join their Visual Site Experience Team to help creators become the next great brand.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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