Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Corporate Counsel - Commercial Contracts

Company: AlphaSense

Location: USA

Posted Aug 22, 2024

AlphaSense is a company that provides market intelligence and search built on proven AI, with a universe of public and private content. They are looking for a Corporate Counsel of Commercial Contracts to draft, review, and negotiate commercial contracts with a heavy emphasis on revenue-generating contracts with customers.

Hospitality Industry Product Manager

Company: Ottimate

Location: USA

Posted Aug 22, 2024

Ottimate is a company that values growth, customer focus, innovation, accountability, and communication. They are looking for a Hospitality Industry Product Manager to lead the expansion of their product offerings in the hospitality sector. The role requires a strategic thinker who can lead efforts to move upmarket, develop partner and channel relationships, and present compelling business cases.

Executive Briefing Account Strategist

Company: Stripe

Location: USA

Posted Aug 22, 2024

The text describes Stripe's mission to increase the GDP of the internet and its financial infrastructure platform for businesses. It also outlines the responsibilities of the Executive Content team, including curating account-specific insights and developing bespoke content.

Sales Specialist

Company: Great Minds

Location: USA

Posted Aug 22, 2024

The job posting is for a Product Specialist Math role at Great Minds, a mission-driven Public Benefit Corporation. The role involves supporting and collaborating on new customer needs and sales opportunities, and requires a deep understanding of Great Minds' math products and a passion for high-quality knowledge-building curriculum.

Principal Technical Writer

Company: Red Canary

Location: USA

Posted Aug 22, 2024

Red Canary is a cybersecurity company that aims to create a world where organizations can make their greatest impact without fear of cyber threats. They offer a range of benefits, including a 100 paid plan option for medical, dental, and vision, and a flexible work environment.

Accounts Payable Specialist

Company: Wealthfront

Location: USA

Posted Aug 22, 2024

Wealthfront is seeking an Accounts Payable Specialist to join the finance and accounting team. The Accountant will be responsible for managing accounts payable, assisting with the monthly close, and identifying opportunities to drive scale in financial operations.

Director - Billing & Coding (CPC required)

Company: Privia Health

Location: USA

Posted Aug 22, 2024

The job description is for a senior role in a technology-driven national physician enablement company. The company is looking for a candidate with 5+ years of experience in physician revenue cycle, physician professional coding, and physician professional billing practice workflows. The role requires strong analytical, reporting, and project management skills, as well as experience working in a revenue cycle management role within a multispecialty physician practice setting.

GTM Strategy & Operations Manager - Revenue

Company: Plaid

Location: USA

Posted Aug 22, 2024

Plaid is a fintech company that aims to unlock financial freedom for everyone. They are looking for a RevOps Team Manager to drive the operating rhythm and continuous improvement for their pipeline generation and embedded partnership efforts.

Principal Low-Code Developer

Company: Coforma

Location: USA

Posted Aug 22, 2024

Coforma is looking for a thoughtful and collaborative Principal LowCode Developer to join their growing distributed team. The role involves developing and maintaining applications, leading teams, and mentoring other developers. The company values inclusivity, diversity, and accessibility, and offers a competitive salary range of $170,980 to $183,340 per year.

Product Designer

Company: AKASA

Location: USA

Posted Aug 22, 2024

AKASA is a healthcare revenue cycle company that provides generative AI solutions. They have raised over $205M in funding and have a strong team with successful exits. The company is committed to building an inclusive workplace and is recognized as one of the best startups to work for.

Customer Success Manager

Company: Workiva

Location: USA

Posted Aug 22, 2024

Workiva is hiring Customer Success Managers to drive customer adoption of their solutions, ensure continuous ROI, and develop close relationships with customers. The role requires a strong understanding of customer success, excellent communication skills, and the ability to work independently.

Systems Development Engineer

Company: Twitch

Location: USA

Posted Aug 22, 2024

Twitch is looking for a Systems Development Engineer to join their Enterprise Systems Engineering team. The role involves building solutions on AWS, developing data integrations, and maintaining critical infrastructure. The company offers a range of benefits and values diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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