Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Data Architect/Principal Data Engineer

Company: Scribd

Location: USA

Posted Aug 22, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They are looking for a data architect to lead the design and development of a robust data architecture, and are offering a competitive salary range and comprehensive benefits package.

Customer Success Manager

Company: Oyster

Location: USA

Posted Aug 22, 2024

The role requires a customer success representative to work with the Americas region, providing support to strategic customers and ensuring successful relationships. The role involves managing customer relationships, providing product training, and addressing customer concerns.

Business Development Manager

Company: Anywhere365

Location: USA

Posted Aug 22, 2024

Anywhere365 is looking for a Business Development Manager to lead sales and business development efforts in North America. The role requires experience with targeted account planning, prospecting, and closing new business, as well as strong communication and collaboration skills.

Customer Success Advisor

Company: Small Improvements

Location: USA

Posted Aug 22, 2024

Small Improvements is a company that values autonomy, collaboration, and continuous learning. They are looking for a Customer Success Advisor who is passionate about building meaningful relationships with customers and is comfortable with uncertainty. The role involves providing consultation calls, onboarding new customers, and identifying opportunities for customers to become Feedback Heroes. The company offers a competitive salary, benefits, and a hybrid working environment.

Software Engineer (FHIR)

Company: Nava

Location: USA

Posted Aug 22, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They focus on populations that are the least protected and aim to restore trust between people and public institutions. The company offers a range of benefits and perks to its employees, including competitive pay, generous time off, and a comprehensive employee wellness program.

Senior GL Accountant - SaaS

Company: Firstup

Location: USA

Posted Aug 22, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform. They are looking for a Sr GL Accountant to join their team, who will be responsible for financial reporting, reconciliations, and other tasks.

Senior Software Reliability Engineer

Company: Toggl

Location: USA

Posted Aug 22, 2024

The company is looking for an experienced Site Reliability Engineer to help scale and maintain their suite of products. The role involves designing and deploying cloud solutions, creating and maintaining service delivery tools, and responding to major incidents. The company offers a range of benefits, including flexible working hours, paid time off, and opportunities for training and development.

Technical Writer

Company: Restaurant365

Location: USA

Posted Aug 22, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The company is focused on empowering team members and producing top-notch results. The Technical Writer role is responsible for producing training documentation and other materials. The company offers a competitive salary range, comprehensive benefits, and a positive work environment.

Content Analyst - Native German Speaker

Company: Bazaarvoice

Location: USA

Posted Aug 22, 2024

Bazaarvoice is a company that creates smart shopping experiences by connecting brands and retailers with consumers through user-generated content and feedback. They aim to close the gap between brands and consumers, and provide a platform for customers to share their experiences and opinions.

Head of Revenue Strategy, Operations, and Enablement

Company: Mercury

Location: USA

Posted Aug 22, 2024

The job posting is looking for a strategy and operations leader to drive GTM execution and instill a culture of operational excellence. The role requires a minimum of 10-14 years of experience in GTM orgs with 8+ years leading strategy and operations teams.

Applied Researcher, Cryptography Proof Systems

Company: F16y

Location: USA

Posted Aug 22, 2024

Fabric is building a cryptographic computer to create a more trustworthy world with secure private computation. The company is looking for a Cryptography Hardware Engineer to shape the future of modern cryptography systems.

Senior AI/ML Engineer

Company: Raft

Location: USA

Posted Aug 22, 2024

Raft is a customer-obsessed non-traditional small business looking for a Senior AIML Engineer to support their customers and join their team. The company offers a competitive salary, benefits, and a collaborative work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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