Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Data Analyst

Company: brightwheel

Location: USA

Posted Aug 21, 2024

Brightwheel is a technology brand in early education, seeking a Senior Data Analyst to join the Analytics team. The company aims to enable high-quality early education for every child by giving teachers more time with students and supporting small businesses. The ideal candidate has strong analytical skills, technical knowledge, and excellent communication skills.

AWS Presales Consulting Architect

Company: Converge Technology Solutions

Location: USA

Posted Aug 20, 2024

The job posting is for a Partner Sales Consulting Architect at Converge Technology Solutions, responsible for driving the execution and solution creation of AWS Marketplace Managed Services and Professional Services listings. The ideal candidate will have experience in building AWS Marketplace solutions and technical expertise in cloud computing, data analytics, and networking.

XSOAR Consultant

Company: Zachary Piper Solutions, LLC

Location: USA

Posted Aug 20, 2024

Piper Companies is seeking a Remote XSOAR Consultant to join an international leader in cybersecurity services. The XSOAR Consultant will play a pivotal role in assisting with log migration and detection strategy for clients. The job requires experience in deploying and integrating SIEM solutions, creating correlation and detection rules, and understanding logs and third-party documentation.

Senior Software Reliability Engineer

Company: Toggl

Location: USA

Posted Aug 21, 2024

The company is looking for an experienced Site Reliability Engineer to help scale and maintain their suite of products. The role involves designing and deploying cloud solutions, creating and maintaining service delivery tools, and responding to major incidents. The company offers a range of benefits, including flexible working hours, paid time off, and opportunities for training and development.

Principal Backend Engineer (AWS Lambda)

Company: Zachary Piper Solutions, LLC

Location: USA

Posted Aug 20, 2024

Piper Companies is seeking an experienced Remote Principal Backend Engineer AWS Lambda to design and implement a cloud-based architecture, collaborate with teams, and deliver mission-critical services.

Senior Business Development Manager

Company: QuinStreet

Location: USA

Posted Aug 21, 2024

The job posting is looking for a Senior Business Development Manager to join the Banking vertical. The role involves taking charge of the sales cycle, building strong partnerships, and driving growth. The ideal candidate should have a proven track record in building strong partnerships, negotiating high-stakes deals, and driving growth.

Senior Product Support Representative

Company: Feathr

Location: USA

Posted Aug 21, 2024

Feathr is a nonprofit marketing platform that helps organizations build purposeful connections with their community and grow impact. The company is looking for a Senior Product Support Representative to join their team, offering a competitive salary, benefits, and a 4-day workweek.

Engineering Manager

Company: Vidmob

Location: USA

Posted Aug 21, 2024

Vidmob is a creative data company that offers software and analytics solutions for the creative and media industries. The company is looking for an Engineering Manager to lead a team of engineers in developing high-scale software solutions and driving the success of the engineering team.

Customer Service Representative

Company: ABC Legal Services

Location: USA

Posted Aug 21, 2024

ABC Legal Services is a national leader in filing services, seeking talented team members to support growth and solve exciting challenges. The company offers a range of benefits and a competitive pay rate.

ML Applications Engineer

Company: Phaidra

Location: USA

Posted Aug 21, 2024

Phaidra is seeking a team member to work as a Software Engineer, Controls Engineer, Data Scientist, or ML Engineer. The job requires 4+ years of progressive relevant work experience, fluency in a high-level programming language, and a natural curiosity to learn and problem-solve. The company offers a competitive salary range, equity, and a comprehensive onboarding program.

IAM Architect - SailPoint IIQ

Company: GuidePoint Security

Location: USA

Posted Aug 20, 2024

GuidePoint Security is a rapidly growing company that provides trusted cybersecurity expertise and services. They are hiring an Identity Governance and Administration Architect with SailPoint IdentityIQ IIQ experience. The company offers a range of benefits, including remote work, 100 employer-paid medical premiums, and a flexible time off program.

Research Engineer

Company: Helm AI

Location: USA

Posted Aug 21, 2024

Helmai is a company that builds AI software for autonomous driving and robotics. They are looking for talented engineers to work on unsupervised learning and perception problems at scale. The company offers competitive benefits, a flexible team culture, and the opportunity to work on one of the most interesting and impactful problems of the decade.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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