Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Business Systems Analyst - Infrastructure

Company: First-Citizens Bank & Trust Company

Location: USA

Posted Aug 20, 2024

The job posting is for a Senior Business Systems Analyst Infrastructure Remote role that involves leading the build out of IT infrastructure at branches and corporate offices, and acting as a subject matter expert for the businesses within the Bank.

Principal DevOps Engineer

Company: Upstart

Location: USA

Posted Aug 20, 2024

Upstart is a digital-first company that uses AI to provide affordable credit to individuals. The company is looking for a Principal DevOps Engineer to join their Cloud Platform Team, who will be responsible for driving major architectural changes and fostering healthy collaboration within and across teams.

Associate Data Collection Specialist

Company: Appen

Location: USA

Posted Aug 20, 2024

Appen is a leader in AI enablement, leveraging a global crowd of skilled contractors to collect and label data for building innovative AI systems. The company is committed to creating an inclusive and diverse workplace, and its products and services make it a trusted partner to leaders in technology, automotive, finance, retail, healthcare, and government.

Backend Software Engineer - Search

Company: Airbnb

Location: USA

Posted Aug 20, 2024

The text describes a job opening at Airbnb's location team, responsible for building a world-class search experience. The team is cross-disciplinary and works closely with other teams to deliver new search experiences. The job requires expertise in software development, backend server languages, and popular storage systems.

Active Directory/Azure Specialist

Company: Cloud Security Services

Location: USA

Posted Aug 20, 2024

The job posting is seeking an experienced Entra ID engineer to supplement the existing team. The candidate will be responsible for designing, building, and maintaining complex identity directory services environments, as well as contributing to the engineering and support of Entra ID.

XDR Consultant

Company: Zachary Piper Solutions, LLC

Location: USA

Posted Aug 20, 2024

Piper Companies is seeking a XDR Consultant to join a premier cyber security organization. The job requires experience in technical consulting or engineering, deploying and managing XDR platforms, and analyzing logs and events to detect and respond to security incidents.

Product Development Specialist

Company: Trafilea

Location: USA

Posted Aug 20, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have a culture of collaboration, innovation, and continuous learning. The company is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Implementation Manager - Operations

Company: Restaurant365

Location: USA

Posted Aug 20, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is looking for an Implementation Manager Operations to lead and oversee new client implementations. The role requires strong project management skills, technical knowledge, and excellent communication skills.

Project Manager, Network Infrastructure

Company: Sand Cherry Associates

Location: USA

Posted Aug 20, 2024

Sand Cherry Associates is a company that excels in designing and delivering strategic customer-centric initiatives through digitally-native data-empowered solutions. They are looking for a Project Manager Network Infrastructure to manage capacity needs for a telecommunications network. The role requires strong practical experience in program and project management, excellent oral and written communication skills, and proficiency in tools such as SmartSheet, PPT, Excel, and JIRA.

Reputation Advisor (BrandYourself)

Company: Array

Location: USA

Posted Aug 20, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. They are looking for a Reputation Advisor and offer a range of benefits and perks to their full-time employees.

ATC - Security Technical Solutions Architect II

Company: World Wide Technology

Location: USA

Posted Aug 20, 2024

WWT is a global technology solutions provider that bridges the gap between business and technology. The company has a culture built on core values and leadership philosophies, and it offers a range of benefits to its employees.

Senior Cloud Cybersecurity Engineer (IAM)

Company: Tanium

Location: USA

Posted Aug 20, 2024

Tanium is looking for a Senior Cloud Cybersecurity Engineer to build and operate their Identity and Access Management (IAM) in AWS, Azure, and Kubernetes. The role requires experience in cloud security, DevOps, and detection engineering, with a focus on preventative and detective controls to identify and counter risks and threats.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages