Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Manager, Marketing (Lead Generation & Digital) - Pharma

Company: Precisionmedicinegroup

Location: USA

Posted Aug 21, 2024

The job posting is for a Sr Manager Marketing position at Precision Medicine Group. The role involves developing and implementing comprehensive lead generation strategies, managing digital marketing campaigns, and overseeing website management. The ideal candidate should have a strong understanding of digital marketing tools and platforms, excellent leadership and communication skills, and a proven track record of developing and executing successful marketing strategies.

Business Central Developer L3

Company: Pax8

Location: USA

Posted Aug 21, 2024

The Business Central Developer L3 role involves designing and implementing custom D365 Business Central solutions, administrating environments, and leading projects. The ideal candidate has experience with AL coding language, solution design, and Azure, and is highly organized and detail-oriented.

Product Marketing Manager

Company: Zowie

Location: USA

Posted Aug 21, 2024

Zowie is a company that uses AI to provide customer care services to ecommerce brands. They are looking for a Product Marketing Manager to help them amplify their message and position their products as the go-to solution in the market.

Senior Field Marketing Manager

Company: Red Canary

Location: USA

Posted Aug 21, 2024

The job posting is for a Senior Field Marketing Manager position at Red Canary. The role involves analyzing sales pipeline health, developing marketing campaigns, and collaborating with cross-functional teams. The job requires 7+ years of experience in B2B field marketing, creative and innovative thinking, and excellent interpersonal skills.

Technical Product Manager

Company: PayNearMe

Location: USA

Posted Aug 21, 2024

PayNearMe is a company that develops technology to facilitate end-to-end customer payment experiences. They are looking for a Technical Product Manager to help shape the future of their payment platforms. The company values diversity and has a strong focus on creating a workplace where all employees thrive.

Senior DevOps Engineer

Company: Olo

Location: USA

Posted Aug 21, 2024

The job posting is for a Senior DevOps Engineer position at Olo, a leading open SaaS platform. The role involves leading engineering teams, architecting solutions, and working on large complex projects. The company offers a remote-friendly work environment, great benefits, and a competitive salary range.

Manager, Business Development

Company: Cobalt.io

Location: USA

Posted Aug 21, 2024

Cobalt is a company that offers pentesting services and is looking for a manager to lead their business development team. The company values diversity and offers a range of benefits to its employees.

Sr. Machine Learning Researcher

Company: AKASA

Location: USA

Posted Aug 21, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong team and a focus on innovation and inclusivity. They are looking for a Sr Machine Learning Researcher to join their team and work on training large language models for healthcare applications.

Senior Account Executive

Company: Elevenlabs

Location: USA

Posted Aug 21, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and gaming studios and are backed by leading tech and AI companies. They are hiring a Senior Account Executive to help them meet their revenue goals.

Senior Analyst - Digital Advertising Product

Company: Sensor Tower

Location: USA

Posted Aug 21, 2024

Sensor Tower is a company that cultivates responsibly sourced market intelligence, providing insights to help customers make better business decisions. The company offers a flexible work environment, benefits, and a commitment to equal employment opportunity.

Technical Support Engineer

Company: Wasabi Technologies

Location: USA

Posted Aug 21, 2024

Wasabi is a fast-growing company that offers a new class of cloud storage, breaking traditional barriers and boundaries. They are recognized as one of the best places to work in Boston and are looking for a Technical Support Engineer with AWS storage experience.

Engineering Director - Site Reliability

Company: DuckDuckGo

Location: USA

Posted Aug 21, 2024

DuckDuckGo is a privacy-focused company that has been building its all-in-one product for over a decade. They have a private search engine that has seen over 100 billion searches and is the 2nd largest search engine on mobile in the US and 20 other countries. They are looking for an Engineering Director to help shape their all-in-one privacy solution and join their mission to show the world that protecting your privacy online can be simple.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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