Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Field Marketing Manager

Company: brightwheel

Location: USA

Posted Aug 21, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Field Marketing Manager to join their team, responsible for creating impactful experiences and driving lead generation.

Senior Manager - Analytics Engineering

Company: brightwheel

Location: USA

Posted Aug 21, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Senior Manager of Analytics Engineering to lead data modeling and technical instrumentation. The company is committed to diversity, inclusivity, and creating a positive work environment.

Senior Onboarding Manager - Growth

Company: brightwheel

Location: USA

Posted Aug 21, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a customer success leader to lead the onboarding team, with a focus on improving early education.

Senior Manager of GTM Operations and Enablement

Company: Fundraise Up

Location: USA

Posted Aug 21, 2024

Fundraise Up is seeking a dynamic GTM Operations and Enablement Manager to lead their team and drive the strategic execution of their go-to-market initiatives. The company is reimagining the fundraising platform to create a convenient and fast way to donate to nonprofit foundations.

Director of Product Management - GDSN

Company: Syndigo

Location: USA

Posted Aug 21, 2024

The Director of Product Management will play a pivotal role in shaping the future of our product portfolio. The ideal candidate will possess a strategic mindset, a deep understanding of market dynamics, and a proven track record of driving product innovation.

Senior Technical Account Manager

Company: NICE

Location: USA

Posted Aug 21, 2024

The job description is for a Technical Account Manager (TAM) at NICE, a company that provides software products for customer experience, financial crime, and public safety. The TAM will work with key customers to ensure their success, provide technical and customer service, and mentor other TAMs. The job requires a bachelor's degree in a relevant field, 8+ years of experience in a technical service role, and excellent analytical and customer service skills.

Business Application Engineer - Workday

Company: Stripe

Location: USA

Posted Aug 21, 2024

The job posting is for a Corporate Engineering Integrations Team member responsible for building and integrating HRIS systems. The role involves designing, implementing, and testing new integrations, as well as troubleshooting existing ones. The team works closely with stakeholders to understand their requirements and build integrations that streamline business processes and improve overall efficiency.

Product Marketing Specialist

Company: brightwheel

Location: USA

Posted Aug 21, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They believe in diversity and inclusivity, and are seeking a Product Marketing Specialist to join their team.

Senior Solutions Architect (Post Sales)

Company: Deputy

Location: USA

Posted Aug 21, 2024

The PostSales Solutions Architect role involves working with the Delivery Services organization to deliver solutions to customers within functional and technical constraints. The role requires strong analytical and problem-solving skills, technical literacy, and effective communication skills.

Compliance Consultant

Company: COMPLY

Location: USA

Posted Aug 21, 2024

COMPLY is a high-growth organization that provides compliance solutions to over 7,000 clients globally. They are seeking a Compliance Consultant to join their team, responsible for providing consulting services, drafting disclosure documents, and conducting compliance reviews.

Intermediate Fullstack Engineer - Fulfillment: Provision

Company: GitLab

Location: USA

Posted Aug 21, 2024

The Provision Team at GitLab is looking for a Fullstack Engineer to help build the web interface and services that connect instances, groups, and specific users to customer subscriptions. The team owns the license delivery process and works within the customersgitlabcom application to integrate data from sales systems to produce licenses and grants.

Android Engineer

Company: Branch

Location: USA

Posted Aug 21, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They value diversity, innovation, and employee creativity, and offer a range of benefits and a remote-first work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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