Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Account Manager - Small Business

Company: Newfront

Location: USA

Posted Aug 20, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and professional development, and is committed to defining the future of the insurance industry.

Enterprise Sales Engineer

Company: Plaid

Location: USA

Posted Aug 20, 2024

Plaid is a fintech company that aims to unlock financial freedom for everyone. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Technical Account Manager - Enterprise

Company: Plaid

Location: USA

Posted Aug 20, 2024

Plaid is a company that aims to unlock financial freedom for everyone. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use. The Technical Account Management function at Plaid is a team of individuals passionate about helping customers connect their technical goals and challenges with Plaid solutions.

Global Payroll Manager

Company: Sprout Social

Location: USA

Posted Aug 20, 2024

Sprout Social is looking for a Global Payroll Manager to join their finance team. The role involves processing global monthly and semi-monthly payrolls, implementing new payroll vendors, and maintaining compliance with global payroll tax. The company offers a range of benefits, including insurance, flexible paid time off, and ongoing education and development opportunities.

Enterprise Sales Executive (Partnerships)

Company: Ueni Ltd

Location: USA

Posted Aug 20, 2024

UENI is a service-oriented technology company that scales the process of building websites and delivering marketing to small businesses. The company is looking for an Enterprise Sales Executive to grow its client base with a focus on partnerships.

Product Manager - Tax

Company: Upwork

Location: USA

Posted Aug 20, 2024

Upwork is seeking an experienced Product Manager to develop and enhance their Tax Compliance products. The role will involve translating marketplace requirements into comprehensive tax platform capabilities, partnering with various teams, and leading the tax aspects of product deployment.

Manager - Payer & Provider Credentialing

Company: Privia Health

Location: USA

Posted Aug 20, 2024

The job description is for a Manager Credentialing role at Privia Health, a technology-driven national physician enablement company. The role involves managing the credentialing process for providers, ensuring compliance with health plan requirements, and overseeing special projects.

Senior Frontend Engineer

Company: Scribd

Location: USA

Posted Aug 20, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They prioritize collaboration, intentional in-person moments, and flexible work arrangements. The company is looking for a Senior Frontend Web Applications Engineer to join their team, with a focus on building exceptional products and user experiences.

Associate Director - Billing & Coding (CPC required)

Company: Privia Health

Location: USA

Posted Aug 20, 2024

The job description is for a senior role in a technology-driven national physician enablement company. The company is looking for a candidate with 5+ years of experience in physician revenue cycle, physician professional coding, and physician professional billing practice workflows. The role requires strong analytical, reporting, and project management skills, as well as experience working in a revenue cycle management role within a multispecialty physician practice setting.

Tech Design Associate

Company: Trafilea

Location: USA

Posted Aug 20, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They foster a culture of collaboration, innovation, and continuous learning, and are committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Data Scientist II

Company: Scribd

Location: USA

Posted Aug 20, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise through its products. The company values collaboration, intentional in-person moments, and prioritizes the customer. It offers a flexible work benefit, competitive equity ownership, and a comprehensive benefits package.

Technical Account Manager - Banking & Wealth

Company: Plaid

Location: USA

Posted Aug 20, 2024

Plaid is a company that aims to unlock financial freedom for everyone. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use. The Technical Account Management function at Plaid is a team of individuals passionate about helping customers connect their technical goals and challenges with Plaid solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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