Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Partner Success Specialist

Company: Mosaic

Location: USA

Posted Aug 20, 2024

Mosaic is a company that finances clean energy for homes, seeking a Senior Partner Success Specialist to help grow their solar financing line of business. The role involves building relationships with installer partners, providing customer service, and identifying optimization opportunities.

Senior Product Owner

Company: Inovalon

Location: USA

Posted Aug 20, 2024

Inovalon is a company that empowers healthcare improvement through data-driven solutions. The Senior Product Owner role is responsible for establishing product expertise, collaborating with teams, and driving product release planning.

Exercise Planner

Company: General Dynamics Information Technology

Location: USA

Posted Aug 19, 2024

The job description is for a Junior Cyber Exercise Planner position at GDIT, a global technology and professional services company. The job requires a Bachelor's degree, 2+ years of related experience, and a Secret or Top Secret clearance. The job involves planning, coordinating, and executing cyber exercises, and requires excellent communication skills, customer service orientation, and ability to multitask.

Distributed Energy Resources, Project Manager II

Company: Energy Solutions

Location: USA

Posted Aug 20, 2024

Energy Solutions is seeking a Distributed Energy Resources Project Manager II to join their team. The job involves managing projects, developing budgets, and communicating with clients. The company is committed to providing a supportive and energetic culture and is looking for individuals who want to shape the energy future.

Senior Account Executive

Company: Sinch

Location: USA

Posted Aug 19, 2024

Sinch is seeking a Senior Account Executive with a passion for technology to manage and close high-velocity SaaS deals. The role offers a fantastic opportunity for career growth, competitive benefits, and a fun remote working environment.

Case Coordinator

Company: General Dynamics Information Technology

Location: USA

Posted Aug 19, 2024

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the US government, defense, and intelligence community. The company is looking for a Case Coordinator to join their team to support customer activities nationwide.

QA Strategist

Company: LifeMD

Location: USA

Posted Aug 20, 2024

LifeMD is a leading provider of virtual primary care, committed to enhancing access to quality and affordable healthcare. The company operates a digital care platform and has been ranked 166 in the 2023 Deloitte Fast 500. The QA Strategist role is responsible for developing the internal QA strategy and ensuring the quality and integrity of virtual patient care interactions.

Associate Software Engineer

Company: Chainguard

Location: USA

Posted Aug 19, 2024

Chainguard is a company that provides secure open-source software solutions. They have a team of experts who build and maintain a library of secure open-source software. The company values customer obsession, intentional action, and trust. They are looking for a candidate to join their sustaining team to maintain their Linux distribution and container images.

Lead Content Writer

Company: Circle

Location: USA

Posted Aug 20, 2024

Circle is a financial technology company seeking a Senior Writer to create content that connects with audiences. The company values visibility, stability, and inclusivity, and is committed to its four core values: Multistakeholder, Mindful, Driven by Excellence, and High Integrity.

Principal - Partner Enablement

Company: Cyberark

Location: USA

Posted Aug 20, 2024

CyberArk is a global leader in Identity Security, seeking a Partner Enablement professional to join their fast-growing company. The role involves developing enablement strategies for partners, providing data analysis, and contributing to the Channel communication strategy.

Associate Paid Search Analyst

Company: ConsumerAffairs

Location: USA

Posted Aug 19, 2024

ConsumerAffairs is a company that helps consumers make smart buying decisions by providing resources and thousands of consumer reviews. The company is fast-paced and values teamwork, innovation, and customer satisfaction. The Paid Search Analyst role is responsible for managing paid search campaigns and optimizing ad performance.

Account Executive

Company: Legion

Location: USA

Posted Aug 20, 2024

The job posting is for an Account Executive position at Legion, a remote company that offers competitive compensation and benefits. The job requires a thoughtful and proactive hunter with a well-established rolodex and deep industry expertise to source, develop, and close new business. The company is looking for someone with a strong application SaaS sales background and experience closing $1mm ARR new business deals against a $2M+ annual quota.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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