Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Clinical Implementation Project Manager

Company: General Dynamics Information Technology

Location: USA

Posted Aug 19, 2024

The job description is for an Implementation Project Manager to support the Indian Health Service IHS Electronic Health Records Modernization EHRM program. The job requires 8+ years of experience in project managing medium to large Oracle Health EHR Implementations, and the ability to ensure that contract deliverables and timelines are well organized and running smoothly.

Senior Software Engineer, Fullstack - Test Experience

Company: Vanta

Location: USA

Posted Aug 19, 2024

Vanta is a company that aims to secure the internet and protect consumer data. They are looking for a Senior Software Engineer to help scale their product and infrastructure. The company has found product-market fit and is growing rapidly, offering career-defining opportunities for engineers.

Pilot FW King Air - Home Based Float

Company: Global Medical Response

Location: USA

Posted Aug 19, 2024

SevenBar is hiring a fixed wing King Air 200 Pilot to provide medical air transportation services. The pilot will work with a team of medical experts, ensure aircraft readiness, and maintain accurate documentation. The job offers a competitive salary range, commuter expenses, and bonuses.

ServiceNow Technical Lead

Company: General Dynamics Information Technology

Location: USA

Posted Aug 19, 2024

The job description is for a ServiceNow Technical Lead position at GDIT, a global technology and professional services company. The role involves leading technical development teams, ensuring ServiceNow best practices, and making recommendations on new features. The company offers a range of benefits, including a 401K plan, comprehensive health and wellness packages, and professional growth opportunities.

ServiceNow Developer

Company: General Dynamics Information Technology

Location: USA

Posted Aug 19, 2024

The job description highlights the opportunity to make a personal impact as a ServiceNow Developer, supporting the United States Postal Service. The role involves designing, developing, and customizing ServiceNow applications, collaborating with business users, and providing technical support.

Information Systems Security Officer

Company: CGI Group, Inc.

Location: USA

Posted Aug 19, 2024

The job posting is for an Information Systems Security Officer position at CGI Federal, seeking a qualified Cyber Information Security Analyst to support the ISSO Support Team. The role involves maintaining operational security posture, creating and reviewing documentation, and providing guidance and oversight to project teams.

Oracle Application Express Developer

Company: General Dynamics Information Technology

Location: USA

Posted Aug 19, 2024

GDIT is seeking an Oracle Application Express APEX Developer to join their team supporting the US Department of Energy's National Nuclear Security Administration. The role involves designing, developing, and documenting new applications, as well as maintaining and supporting existing ones.

Channel Sales Director

Company: SnapLogic

Location: USA

Posted Aug 19, 2024

The job posting is for a Channel Sales Director position at SnapLogic, a company that provides a single unified platform for integration and automation. The role involves partnering with sales teams to create a channel-led growth strategy, developing a strategy to enable and engage existing partners, and driving partner-sourced bookings. The company offers competitive salary, flexible PTO, and comprehensive benefits.

Senior Network Engineer

Company: CGI Group, Inc.

Location: USA

Posted Aug 19, 2024

The job posting is for a Senior Cloud Network Engineer AWS position at CGI, a large IT and business consulting services firm. The job requires experience with AWS cloud engineering, network infrastructure, and content delivery services. The company offers competitive salaries, benefits, and opportunities for growth and development.

Quality Assurance Engineer, Automation

Company: Machinify

Location: USA

Posted Aug 19, 2024

Machinify is a revolutionary healthcare software company seeking a UI focused Quality Assurance Automation Engineer to design, develop, and improve automation tools and tests. The ideal candidate will have a focus on testing frontend web applications and an interest in joining a product-focused team.

RevCycle Implementation Project Manager – Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Aug 19, 2024

The job description is for an Implementation Project Manager to support the Indian Health Service's Electronic Health Records Modernization program. The job requires 8+ years of experience in project managing medium to large Oracle Health EHR Implementations, proficiency in Microsoft Office Suite, and ability to ensure contract deliverables and timelines are well organized.

Licensed Mental Health Therapist

Company: Headway

Location: USA

Posted Aug 19, 2024

Headway is a platform that supports licensed mental health therapists in launching and growing their private practices. They offer tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform is free of charge and accepts various licenses on a state-by-state basis.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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