Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

OFSAA DIH Tech Lead

Company: Cognizant

Location: USA

Posted Aug 20, 2024

Cognizant Technology Solutions is looking for an OFSAA DIH Tech Lead to join their team of IT professionals. The role involves designing, developing, and implementing solutions using OFSAA DIH to meet business requirements. The company offers a competitive salary, benefits, and a discretionary annual incentive program.

Principal Software Engineer - Data Platform

Company: Nuna

Location: USA

Posted Aug 20, 2024

The job posting is for a Principal Engineer position at Nunas Value Platform, where the candidate will build products that change the dynamics of the healthcare industry. The role involves driving technical strategy, providing technical guidance, and creating an environment for developers to thrive.

Data Engineer

Company: StackAdapt

Location: USA

Posted Aug 20, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking to add Data Engineers to their data science team and are offering a competitive salary, equity, and benefits. The company is remote-first and has a diverse and inclusive team.

Senior Site Reliability Engineer

Company: DuckDuckGo

Location: USA

Posted Aug 20, 2024

DuckDuckGo is a privacy-focused internet company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Senior Site Reliability Engineer to help build and maintain their infrastructure.

Sr. Data Scientist

Company: AKASA

Location: USA

Posted Aug 20, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong focus on innovation and growth. They have received significant funding and have been recognized as one of the fastest-growing startups in the industry. The company is committed to building an inclusive workplace and has a strong team of leaders and employees.

Collections Team Leader

Company: Clipboard Health

Location: USA

Posted Aug 20, 2024

The job description is for a team leader who will create an inspiring team environment, set clear goals, and oversee daily operations. The role requires excellent communication skills, strong computer skills, and the ability to motivate the team. The team leader will also be responsible for monitoring performance, analyzing training needs, and conducting coaching sessions.

Principal Atchtect

Company: Cognizant

Location: USA

Posted Aug 20, 2024

Cognizant Technology Solutions is looking for a PRINICIPAL ATCHTECT API CONNECT to join their team of IT professionals in a permanent role. The role requires a wide variety of strengths and capabilities, including leading the design and implementation of complex architectural solutions using IBM API Connect.

Senior Marketing Manager

Company: Marriott

Location: USA

Posted Aug 20, 2024

The job description is for a Marketing Manager position at JW Marriott Houston by The Galleria. The role involves developing marketing strategies, managing internal and external communication, and overseeing digital presence. The job requires a 2-year degree in Business Administration, Marketing, or a related major, and 3 years of experience in Marketing or a comparable professional area.

Account Executive - Strategic Accounts

Company: Restaurant365

Location: USA

Posted Aug 20, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a sales representative to join their team, who is self-confident, self-motivated, and goal-driven. The company offers a competitive salary range, comprehensive medical benefits, and unlimited PTO.

Senior Account Coordinator

Company: Newfront

Location: USA

Posted Aug 20, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company is committed to hiring diverse talent and supporting an inclusive workplace environment.

Account Manager

Company: Quantum Metric

Location: USA

Posted Aug 20, 2024

Quantum Metric is a remote-first company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a robust onboarding program. The company is looking for an Account Manager to join their Customer Success team and provide seamless experiences for their customers.

Senior Success Strategy & Operations Analyst

Company: HubSpot

Location: USA

Posted Aug 20, 2024

HubSpot is looking for a Senior Strategy and Operations Analyst to join their Customer Success Strategy and Operations team. The role involves providing data-driven operational and decision-making support to the Customer Success organization and management team, and requires a Customer-First mindset, strong communication skills, and experience with data visualization software.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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