Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Account Executive - SMB Growth

Company: Restaurant365

Location: USA

Posted Aug 19, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The company is focused on empowering team members and is committed to being the best in class. The job posting is for an Account Executive to upsell the platform to current customers and requires experience in account management and sales.

Solutions Engineer

Company: Octopus Deploy

Location: USA

Posted Aug 19, 2024

Octopus Deploy is a company that provides Continuous Delivery solutions to software teams. They have a remote-first approach and prioritize transparency, with a public handbook and open compensation system. The company is looking for a Solutions Engineer to work with customers and partners to deliver value through their technical solutions.

Clinical Data Programmer (Oncology)

Company: ClinChoice

Location: USA

Posted Aug 19, 2024

ClinChoice is a global full-service CRO searching for a Clinical Programmer Consultant to join one of their clients. The primary responsibility of the role will be to program data review listings and reports for assigned studies and provide other clinical programming support as needed.

Implementation Specialist - Testing

Company: SpryPoint

Location: USA

Posted Aug 19, 2024

The job requires an experienced Implementation Specialist to work with utility customers, implementing cutting-edge enterprise applications. The successful candidate will be responsible for reviewing business requirements, conducting thorough testing, and developing test cases. The role also involves coordinating UAT activities, analyzing test results, and preparing reports.

Staff Software Engineer - Transactional Storage Services

Company: Airbnb

Location: USA

Posted Aug 19, 2024

The text describes a job opening for a senior engineer to work on a new source of truth open-source NewSql database. The team is responsible for designing, building, and operating the database, and the engineer will be expected to provide guidance on data storage solutions and work with other engineers to solve broad technical challenges.

UKG Customer Support Specialist

Company: Wurk

Location: USA

Posted Aug 19, 2024

Wurk is looking for a Customer Support Specialist to join their team. The job requires excellent customer service skills, troubleshooting skills, and experience with UKG Workforce Ready. The company offers a range of benefits, including free medical and dental plans, 401k matching, and paid parental leave.

Deputy Director, Marketing - Light Duty and Innovative Mobility

Company: CALSTART

Location: USA

Posted Aug 19, 2024

CALSTART is a mission-driven organization focused on transportation decarbonization and clean air. They are seeking a Deputy Director of Marketing to develop and execute marketing strategies, promote innovative mobility solutions, and strengthen member engagement.

Product Marketing Manager

Company: Svix

Location: USA

Posted Aug 19, 2024

The job description is for a Product Marketing Manager at Svix, a fast-growing startup. The role involves developing and executing marketing plans, partnering with the GTM team and CEO, and increasing brand awareness and customer base. The company offers a unique opportunity to shape the content strategy and developer-facing voice of Svix.

Conversational AI Designer – (Bilingual- Portuguese)

Company: TTEC Digital

Location: USA

Posted Aug 19, 2024

TTEC Digital is seeking a Conversational AI Designer fluent in Portuguese who will design and develop AI-based conversational solutions using Google CCAI. The role involves working with clients to develop user journeys and experiences, and creating sample dialogs and prototypes to effectively communicate voice and digital interactions.

Machine Learning Implementation Engineer

Company: OfferFit

Location: USA

Posted Aug 19, 2024

OfferFit is looking for a Machine Learning Implementation Engineer to join their team. The role involves collaborating with customers, improving product capabilities, and working closely with the ML pipeline development team. The company offers a competitive benefits package, including generous PTO, remote work environment, and opportunities for growth and development.

Genesys PureCloud Application Consultant

Company: TTEC Digital

Location: USA

Posted Aug 19, 2024

The job posting is for a Principal Application Consultant at TTEC Digital, a company that pioneers engagement and growth solutions. The role involves leading design sessions with customers, creating design documentation, and conducting end-user training. The company offers a range of benefits and is an equal opportunity employer.

Commercial Solutions Analyst

Company: Twilio

Location: USA

Posted Aug 19, 2024

Twilio is looking for a Commercial Solutions Analyst to join their Segment product team. The role involves managing complex contracts, providing end-to-end quote to signature support, and enforcing corporate approval frameworks. The company values diverse experiences and encourages applicants from non-traditional backgrounds.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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