Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Upmarket PreSales Director

Company: HubSpot

Location: USA

Posted Aug 20, 2024

HubSpot is seeking an experienced and dynamic individual to join their team as the Upmarket PreSales Director. The successful candidate will lead and develop a team of Solutions Engineers and Solutions Architects, providing strategic direction to Upmarket PreSales teams and contributing to the evolution of Solutions Engineer and Solution Architect roles.

Business Development Representative

Company: 1Password

Location: USA

Posted Aug 20, 2024

1Password is a company that provides a password manager and digital vault. They are looking for Business Development Representatives to join their team. The role involves generating sales pipeline through multichannel prospecting, including emails, cold calling, video, and social outreach. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Director, Integrated Marketing - Public Cloud

Company: Rackspace

Location: USA

Posted Aug 20, 2024

Rackspace Technology is a global leading end-to-end hybrid multicloud and AI solutions company. They are looking for a Director of Integrated Marketing to develop and execute comprehensive marketing strategies and campaigns aligned with their overall business objectives.

Technical Account Manager - Partnerships

Company: Plaid

Location: USA

Posted Aug 20, 2024

Plaid is a company that aims to unlock financial freedom for everyone. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use. The Technical Account Management function at Plaid is a team of individuals passionate about helping customers and partners connect their technical goals and challenges with Plaid solutions.

Registration Analyst

Company: COMPLY

Location: USA

Posted Aug 20, 2024

COMPLY is a high-growth organization that provides compliance solutions to financial services firms. They are seeking a Registration Analyst to join their team, responsible for assisting with registration and regulatory matters.

Head of Enterprise Sales

Company: Stripe

Location: USA

Posted Aug 20, 2024

The job posting is for a Head of Enterprise Sales at Stripe, a financial infrastructure platform. The role involves leading a team of Regional Sales Directors and Enterprise Account Executives, developing a long-term vision and strategy, and driving sales growth. The ideal candidate has 15+ years of people management experience, experience leading Enterprise Sales organizations, and demonstrated quantitative and analytical skills.

Associate Counsel

Company: Punchh

Location: USA

Posted Aug 20, 2024

The text describes PAR Technology's purpose, products, and job opening for an Associate Counsel. It highlights the company's commitment to innovation, customer success, and employee benefits.

Sales Director

Company: Fluence

Location: USA

Posted Aug 20, 2024

Fluence Energy Inc is a global market leader in energy storage products and services, aiming to transform the way we power our world by helping customers create more resilient and sustainable electric grids.

Solutions Architect - Sales

Company: Snowflake

Location: USA

Posted Aug 20, 2024

Snowflake is looking for a Sales Solutions Architect to join their Professional Services team. The ideal candidate will have experience with Snowflake and be able to connect business problems with Snowflake solutions. The role involves presenting Snowflake technology and vision to executives and technical contributors, and building trust and confidence in Snowflake Professional Services.

Staff Product Designer

Company: Wonolo

Location: USA

Posted Aug 20, 2024

Wonolo is a two-sided job marketplace that serves over 2 million frontline workers, providing them access to flexible and consistent job opportunities across the United States within minutes. The company is looking for a Staff Product Designer to join their design team, with a focus on shaping the user experience and visual design of their products.

Senior Value Engineer

Company: Snowflake

Location: USA

Posted Aug 20, 2024

The job posting is looking for a Data Storyteller and Data Scientist to join the FinOps and Spend Analytics team at Snowflake. The ideal candidate will have strong technical skills and a proven track record in analytical problem-solving skills.

Corporate Customer Success Manager

Company: Litify

Location: USA

Posted Aug 20, 2024

Litify is a legal technology company that provides an all-in-one legal operating solution to law firms and legal departments. They are looking for a Customer Success Manager to join their team and work with their expanding corporate customer base.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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