Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director of Affiliate Marketing

Company: Helium 10

Location: USA

Posted Aug 19, 2024

Helium 10 is a leading software company for Amazon sellers, seeking a dynamic Director of Affiliate Marketing to lead their global affiliate and partnership program. The company values expertise, teamwork, and customer satisfaction, offering competitive benefits and a diverse work environment.

Technical Protocol Strategist

Company: Gauntlet

Location: USA

Posted Aug 18, 2024

Gauntlet is a leader in quantitative research and DeFi economics optimization, specializing in risk management and growth facilitation. The company is known for its significant research contributions and operates on a remote-first basis. Gauntlet's mission is to drive adoption and understanding in the financial systems of the future.

Senior Product Marketing Manager II - Use Cases

Company: Smartsheet

Location: USA

Posted Aug 18, 2024

Smartsheet is a tech company that empowers teams to manage projects, automate workflows, and build new solutions using simple no-code tools. They are looking for a Senior Product Marketing Manager II to accelerate the growth of their business, with a focus on expanding the use of marketing and creative workflows within their customer base.

Sales Director

Company: NeuroID

Location: USA

Posted Aug 19, 2024

NeuroID, a company specializing in real-time digital behavior analysis, seeks a Sales Director. The role involves targeting large strategic accounts, demonstrating the value of behavior and device/network intelligence, and expanding business relationships post-sale. Responsibilities include growing the customer base, understanding customer businesses, and negotiating with C-level executives. Requirements include 5+ years of enterprise sales experience, fraud/identity space expertise, and a proven track record in large organization sales. NeuroID offers a competitive salary, equity, and benefits, with a focus on diversity and inclusion. The company culture is ambitious, dynamic, and values work-life balance.

Senior ERP Administrator

Company: Restaurant365

Location: USA

Posted Aug 18, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Senior ERP Administrator to manage their ERP systems, provide training and support, and ensure data security and compliance.

Lead UX Designer

Company: Extremenetworks

Location: USA

Posted Aug 19, 2024

Extreme Networks is a technology company that is seeking a Lead UX Designer to join their team. The company is a leader in the Gartner Magic Quadrant and has a strong culture of diversity and inclusion. The role involves leading design strategy, design validation, and execution within a balanced team of Product Managers and Software Engineers.

Product Manager - Electronic Warfare

Company: Dedrone

Location: USA

Posted Aug 19, 2024

Dedrone is seeking an Electronic Warfare Product Manager to shape the future of their EW products for airspace security. The ideal candidate has a deep understanding of counter unmanned aerial systems and a forward-thinking perspective on drone technology and security.

Account Manager - Enterprise Expansion

Company: 1Password

Location: USA

Posted Aug 19, 2024

1Password is looking for an Enterprise Account Manager with 5+ years of experience to manage a diverse book of business and drive growth in Annual Recurring Revenue. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Senior Software Engineer (Ruby/Rails)

Company: Red Canary

Location: USA

Posted Aug 18, 2024

Red Canary is a cyber security company that protects organizations from cyber threats. They are committed to their customers and values, and offer a range of benefits to their employees.

Field CTO

Company: Invisible Technologies

Location: USA

Posted Aug 18, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They are looking for a Field CTO to lead their Solutions Engineering and Professional Services teams. The role involves strategic leadership, client engagement, solution development, and cross-functional collaboration.

Senior Manager - Digital Customer Success

Company: 1Password

Location: USA

Posted Aug 18, 2024

The text describes the company 1Password and its mission to create a safer and simpler digital future. It highlights the company's values, such as simplicity, honesty, and a human-centric approach. The text also mentions the company's products and services, including its password manager and customer success team.

Engineering Manager - Machine Learning

Company: Plaid

Location: USA

Posted Aug 18, 2024

The company is looking for a senior manager to lead a team in building credit insights products used by lenders to conduct credit risk assessment. The team will focus on making credit more inclusive and affordable for individuals.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages