Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Product Manager

Company: MyFitnessPal

Location: USA

Posted Aug 18, 2024

The job posting is for a Sr Product Manager at MyFitnessPal, responsible for building products for customers and enterprise partners. The role requires experience in product management, leadership, and communication, with a focus on improving health and wellness. The company offers a competitive salary range and comprehensive benefits.

Senior Data Analyst

Company: Reserv, Inc

Location: USA

Posted Aug 18, 2024

Reserv is an insurtech company that is creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are seeking a data analyst with strong Python and SQL skills to work with their data stack and help translate the core lifecycle of a claim into structured data.

Senior Product Designer I - Content

Company: HubSpot

Location: USA

Posted Aug 18, 2024

The job post describes a Sr Product Designer role at HubSpot, where you'll work on a team to design and deliver a crafted experience to customers. The company values diversity, inclusivity, and growth, and encourages applicants to apply even if they don't meet all the qualifications.

Vice President of Sales

Company: CFRA

Location: USA

Posted Aug 18, 2024

The job posting is for a Vice President of Sales at CFRA, responsible for establishing relationships with potential clients and identifying new business opportunities. The role requires strong communication and interpersonal skills, as well as experience in sales and financial research. The company offers competitive pay, benefits, and a positive work environment.

Product Owner II

Company: American Specialty Health Incorporated

Location: USA

Posted Aug 18, 2024

American Specialty Health Incorporated is seeking a Product Owner II to join their Product Ownership department. The job requires working closely with stakeholders, creating and prioritizing a team backlog, and having a stable internet connection. The company offers a competitive salary range of $7200000 to $9900000 and remote work options.

Product Designer

Company: HubSpot

Location: USA

Posted Aug 18, 2024

The job post describes a Product Designer role at HubSpot, where you'll work on designing a connected journey for customers, collaborating with partners and peers, and driving alignment and motivation. The company values diversity, inclusivity, and growth mindset.

Programmatic Media Specialist

Company: Cendyn

Location: USA

Posted Aug 18, 2024

The Programmatic Media Specialist position requires a deep passion for digital media and programmatic skills. The ideal candidate is resourceful with a strategic mindset and analytical skills to provide innovative recommendations based on trends, market research, and campaign performance data.

Senior B2B Marketing Manager

Company: TrueCar

Location: USA

Posted Aug 18, 2024

TrueCar is a leading automotive digital marketplace that aims to make car buying and selling easy, transparent, and efficient. The company is seeking a Senior B2B Marketing Manager to support the Dealer team and develop marketing strategies to drive lead generation and brand awareness.

Sr./Staff Product Marketing Manager

Company: Grow Therapy

Location: USA

Posted Aug 18, 2024

Grow is looking for a Senior Product Marketing Manager to help drive the adoption and reach of their product offering. The role involves creating and executing GTM strategy, producing content, and developing strategies to increase product visibility and adoption.

Strategy Associate

Company: Tomorrow Health

Location: USA

Posted Aug 18, 2024

Tomorrow Health is a company that enables exceptional healthcare for patients and their families. They believe in putting patients first and are passionate about improving healthcare delivery. The company is looking for a Strategy Associate to support high-visibility projects that advance value-based care models.

Customer Experience Associate

Company: Natera

Location: USA

Posted Aug 17, 2024

Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The company offers competitive benefits, a diverse and inclusive workplace environment, and opportunities for growth and development.

AI Conversation Designer

Company: JustAnswer

Location: USA

Posted Aug 18, 2024

JustAnswer is a San Francisco-based company that connects customers with verified experts to answer their questions. The company is looking for an AI Conversation Designer to build and optimize chatbots for various ecommerce settings.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages