Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Technical Support Agent (Mandarin Speaking)

Company: ev.energy

Location: USA

Posted Aug 18, 2024

evenergy is a company that aims to make electric vehicle charging simpler, greener, and cheaper. They have secured funding and are working with utilities to reduce demand on the grid. They are looking for a Technical Support Agent to support residential EV charging programs.

Director - Procurement

Company: 1Password

Location: USA

Posted Aug 18, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Director of Procurement to develop and implement a procurement strategy that aligns with their overall business objectives. The role involves leading the rollout of new procurement policies, managing procurement staff, and building strong relationships with vendors and internal stakeholders.

Account Executive

Company: Cover Genius

Location: USA

Posted Aug 18, 2024

Cover Genius is a Series E insurtech company that protects global customers of the world's largest digital companies. They have a diverse team and offer flexible PTO, employee stock options, and social initiatives. The company is looking for an Account Executive to own development and execution of partnerships and distribution strategy for the Travel vertical.

Legal Researcher

Company: Rocket Lawyer

Location: USA

Posted Aug 18, 2024

Rocket Lawyer is a legal service platform that provides affordable and simple legal services. They are looking for a Legal Researcher to join their team to enhance and expand their platform. The role requires strong legal background, research skills, and excellent communication and time management skills.

GTM - Account Executive

Company: Allium

Location: USA

Posted Aug 18, 2024

Allium is a company that provides a platform for querying blockchain data. They aim to make it easy for users to access and understand blockchain data, which is currently hard to do due to the complexity of blockchains. Allium has a team of engineers who work on ingesting, sanitizing, and standardizing blockchain data, and they have archived data from over 40 blockchains. They also have a strong track record of working with customers, including big institutions and crypto companies.

Director of Product Marketing

Company: Magnet Forensics

Location: USA

Posted Aug 18, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. They are looking for a results-driven Product Marketing Director to join their team, with a strong background in SaaS and expertise in developing robust sales enablement assets.

Director of Analytics

Company: QuinStreet

Location: USA

Posted Aug 18, 2024

The job posting is for a Strategic Marketing and Analytics team member responsible for data-driven insights to maximize profitability and develop customer relationships. The role requires strong analytical skills, experience in data analytics, and proficiency in MS Excel, Tableau, and SQL.

Senior Mid-Market Account Executive - Growth

Company: Bitly

Location: USA

Posted Aug 18, 2024

Bitly is seeking a Senior MidMarket Account Executive to join their Sales team. The ideal candidate will have experience in MidMarket sales, be customer-centric, and have a strong track record of exceeding sales quotas.

Gainsight PX Administrator

Company: Magnet Forensics

Location: USA

Posted Aug 18, 2024

Magnet Forensics is a global leader in digital investigative software, seeking a Gainsight Administrator to join their Product Operations team. The company is committed to making a difference in the world and offers a range of benefits and a competitive compensation package.

Data Visualization Analyst

Company: Arkatechture

Location: USA

Posted Aug 18, 2024

Arkatechture is a company that values its employees and offers a competitive benefits package, including flexible work-from-home options, training, and a 4-day workweek. The company is looking for a Data Visualization Analyst to join its team and help drive business decisions through data visualizations.

Frontend Web Software Engineer - Reputation Clients

Company: Airbnb

Location: USA

Posted Aug 18, 2024

The text describes a job opening for a frontend web engineer on the Reputation Clients team at Airbnb. The team is dedicated to building exceptional customer-facing products that enhance trip quality, user reputation, and listing performance. The job requires 2+ years of experience in frontend web development, experience with modern JavaScript and related technologies, and a strong product sense.

Senior Digital Designer

Company: Lumin Digital

Location: USA

Posted Aug 18, 2024

The job posting is seeking a Senior Digital Designer with a unique skill set in digital development, design, brand management, and design strategy. The role involves developing digital design solutions, leading creative development, and ensuring project progress against timelines.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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