Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Salesforce Technical Project Manager

Company: ascellatech

Location: USA

Posted Aug 17, 2024

Ascella Technologies is seeking a Salesforce Technical Project Manager to manage OampM on a suite of business applications at a cabinet level agency. The role requires strong communication skills, technical skills, and experience with Salesforce, Agile, and IT systems.

Account Executive, Mid-Market

Company: Circle

Location: USA

Posted Aug 17, 2024

Circle is a fully remote company that is building a leading all-in-one platform for online communities. They are looking for a seasoned sales executive to join their team and help bring new and existing customers onto their industry-shaping product. The role involves engaging with prospective customers, executing a structured sales process, and managing a pipeline.

Data & Analytics Lead

Company: Ilia

Location: USA

Posted Aug 17, 2024

The job posting is for a Data amp Analytics Lead position at ILIA, a clean skincentric beauty company. The role involves enabling data use across the organization, driving ecommerce analysis, and leading a data team. The company offers a competitive salary, benefits, and flexible work arrangements.

Associate Director - Billing & Coding

Company: Privia Health

Location: USA

Posted Aug 17, 2024

The job description is for a manager position at Privia Health, a technology-driven national physician enablement company. The role involves managing a global workforce, developing SOPs, and ensuring successful customer implementations. The company is committed to creating a work environment that allows employees to bring their whole selves to work.

Senior Manager - Technical RMM Sales

Company: 1Password

Location: USA

Posted Aug 17, 2024

1Password is a company that provides a password manager and other security tools. The company is looking for a Senior Manager Technical RMM Sales to support the RMM sales team and provide technical expertise to clients. The role involves providing technical support, designing and architecting RMM solutions, and collaborating with the sales and marketing teams.

Director - Cybersecurity Counsel

Company: Twilio

Location: USA

Posted Aug 17, 2024

Twilio is looking for an experienced Director Cybersecurity Counsel to act as Twilio's first dedicated global cybersecurity legal lead. The role will provide legal advice and support with respect to existing and new global and state cybersecurity laws and regulations applicable to Twilio's telecommunications and software business.

Technical Program Manager (Data & Go-To-Market Systems)

Company: brightwheel

Location: USA

Posted Aug 17, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking an experienced Technical Program Manager to drive cross-team technical project velocity and improve collaboration.

Customer Success Enablement Program Manager

Company: Renaissance

Location: USA

Posted Aug 17, 2024

Renaissance is a global leader in preK-12 education technology, seeking an insightful and creative enablement professional to provide learning content and resources to maximize growth and motivate success.

Senior Cloud Support Technician

Company: Atmosera

Location: USA

Posted Aug 17, 2024

Atmosera is a full lifecycle cloud technology transformation firm offering professional services, security, and compliance management. They are looking for an entry-level Cloud Support Technician to join their team, with a competitive salary and benefits package.

Director - Product Management

Company: MyFitnessPal

Location: USA

Posted Aug 17, 2024

MyFitnessPal is looking for a Director of Product Management to lead a team of Product Managers in building and iterating on their enterprise and customer-facing products. The role requires 10+ years of leadership experience in Product Management, with a clear record of leading teams to deliver impactful products.

Immigration Legal Services Intern

Company: Wr

Location: USA

Posted Aug 17, 2024

World Relief is a global Christian humanitarian organization that provides support to newly arriving refugee and immigrant families. They partner with local churches and volunteers to bring hope, healing, and transformation to the most vulnerable. The organization is looking for interns to assist with immigration legal services, including preparing documents and forms, and conducting client interviews.

Website Optimization Marketing Manager - SEO & CRO

Company: G-P

Location: USA

Posted Aug 17, 2024

The company GP is looking for a Website SEO & CRO Marketing Manager to drive organic traffic and leads by increasing search visibility and optimizing web properties. The role requires collaboration with marketing, martech, and product teams to develop and implement lead generation strategies.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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