Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Strategic Partnerships Director

Company: OpenX

Location: USA

Posted Aug 17, 2024

OpenX is a company that focuses on digital advertising and has a team of experienced professionals. The company is looking for a Strategic Partnerships Director to manage its partnerships and drive revenue growth.

Enterprise Sales Engineer

Company: Cyberhaven

Location: USA

Posted Aug 17, 2024

Cyberhaven is a company that provides data security solutions to organizations. They are looking for a Sales Engineer to support their Enterprise Sales teams. The job requires experience in complex presales and deployment of enterprise solutions, strong sales presence, and ability to multitask.

Staff Data Scientist - Algorithm, Support Products

Company: Airbnb

Location: USA

Posted Aug 16, 2024

Airbnb is seeking a Data Scientist to join their Customer Support Data Science team to design scalable scientific solutions for problems like intent detection, self-solve content generation, and customer journey summarization. The role requires 9+ years of industry experience, strong fluency in Python and SQL, and proficiency with machine learning and natural language processing.

Head of Growth

Company: Superhuman

Location: USA

Posted Aug 17, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Head of Growth to lead their growth efforts. The company values diversity and is an equal opportunity employer.

Mid-Market Sales Engineer

Company: Cyberhaven

Location: USA

Posted Aug 17, 2024

Cyberhaven is a company that provides data security solutions to organizations. The job posting is for a Sales Engineer position, which involves supporting the sales team and providing technical expertise to customers.

Account Executive

Company: Accela

Location: USA

Posted Aug 17, 2024

Accela is a company that offers a journey of growth and career advancement, with opportunities to accelerate your career, make an impact, collaborate with leaders, and innovate and grow. The company provides a generous benefits package and is committed to diversity, equity, and inclusion.

Creative Director

Company: HackerRank

Location: USA

Posted Aug 16, 2024

HackerRank is looking for a Creative Director to lead the creative strategy and production of marketing materials, including visual brand identity, editorial storytelling, and graphic design. The role requires at least 5+ years of experience in creative direction, team management, and handson production experience in web design and development, digital media design, and video production.

Campaign Operations Lead

Company: Dropbox

Location: USA

Posted Aug 17, 2024

The Campaign Operations Lead role is responsible for managing the team and agency responsible for executing campaigns in marketing automation platforms. The role requires email marketing expertise, business acumen, and project management skills.

Senior Strategic Account Executive

Company: Qualio

Location: USA

Posted Aug 16, 2024

Qualio is a life science company that empowers teams to launch and scale lifesaving products. They are looking for an Account Executive to lead the growth of their business. The job requires a self-starter with a consultative approach to selling and a history of exceeding expectations.

Data Analytics Expert

Company: Barbaricum

Location: USA

Posted Aug 17, 2024

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers with a particular focus on Defense and National Security mission sets. They are seeking a Data Analystics Expert to support a Marine Corps customer in its development with subject matter and technical expertise to assist in supporting all functions of the program.

Senior Customer Advocacy Manager

Company: Unqork

Location: USA

Posted Aug 17, 2024

Unqork is a company that provides an Enterprise App Cloud solution, revolutionizing the way enterprises create and manage applications in the cloud. They value inclusive and innovative thinkers and offer a range of benefits and perks to their employees.

VP of Growth Marketing

Company: HackerRank

Location: USA

Posted Aug 16, 2024

HackerRank is a company that helps developers find jobs and upskill. They are looking for a Vice President of Growth Marketing to join their leadership team. The ideal candidate will have experience in growth marketing, sales, and product development, and will be responsible for driving growth strategies across both B2C and B2B market segments.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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