Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Growth Account Executive

Company: Webflow

Location: USA

Posted Aug 17, 2024

Webflow is hiring a Growth Account Executive to help grow their presence upmarket and build meaningful relationships with customers. The role involves meeting with potential customers, building a sales pipeline, and negotiating annual software contracts. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Business Development Manager

Company: WatchGuard Technologies, Inc.

Location: USA

Posted Aug 17, 2024

The Business Development Manager role involves identifying and developing strategic partnerships to expand WatchGuards market reach and drive revenue growth. The position requires experience in direct and indirect sales, network and cyber security, and strong presentation and written skills.

Senior Machine Learning Engineer

Company: Olo

Location: USA

Posted Aug 17, 2024

Olo is a leading on-demand commerce platform powering the restaurant industry's digital transformation. The company is seeking a Senior Machine Learning Engineer to build and scale machine learning models to solve business problems emerging from its digital platform and ecosystem.

Business Development Lead - Apps

Company: Kayzen

Location: USA

Posted Aug 17, 2024

Kayzen is looking for a Business Development Lead to join their global team. The role involves acquiring new clients, building relationships with industry leaders, and identifying new opportunities for revenue growth.

Training Manager

Company: Appen

Location: USA

Posted Aug 17, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. The company has a global crowd of over 1 million contributors and is trusted by leaders in technology, automotive, finance, retail, healthcare, and government.

Website Conversion Optimization Specialist

Company: G-P

Location: USA

Posted Aug 17, 2024

The company GP is looking for a Website Conversion Rate Optimization (CRO) specialist to define and drive the CRO strategy and roadmap for their website. The ideal candidate is an analytically oriented thinker and a methodical marketer who understands the fundamental elements that build website traffic and converts those visitors into qualified leads.

Clinical Review Support Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Aug 17, 2024

American Specialty Health Incorporated is seeking a Clinical Review Support Specialist to join their Contracts department. The position requires a professional degree as a Physical Therapist Assistant, a current unrestricted license to practice, and a minimum of 5 years of clinical experience.

Senior Software Engineer - Encryption

Company: Workiva

Location: USA

Posted Aug 17, 2024

Workiva is looking for a Sr Software Engineer to enhance platform security and meet customer needs. The role involves designing and implementing high-quality software solutions, collaborating with teams, and communicating complex technical issues.

Principal Content Designer - Design System

Company: HubSpot

Location: USA

Posted Aug 17, 2024

The job posting is for a Principal Content Designer for Design Systems at HubSpot, where you'll work on a team of world-class content designers to create a crafted product experience. The role involves setting clear standards for high-quality content design, leading execution of content design, and creating strategy and process for governing content design guidelines.

Senior Accountant

Company: Icertis

Location: USA

Posted Aug 17, 2024

Icertis is a company that provides contract intelligence platform, with a mission to be the contract intelligence platform of the world. They offer a range of benefits to their employees, including flexible work environment, paid holidays, and equity component in the compensation package.

Product Marketing Director

Company: HackerRank

Location: USA

Posted Aug 17, 2024

HackerRank is a Y Combinator alumnus backed by tier-one Silicon Valley VCs with total funding of over $100 million. The company is looking for a Director of Product Marketing to develop and execute GTM strategies, create and implement go-to-market strategies for assigned products, markets, and solutions, and provide consulting and management support to the assigned business initiative.

Lead Software Engineer (Data & Microservices) - SaaS

Company: Firstup

Location: USA

Posted Aug 17, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform. They are looking for a Lead Software Engineer to join their team and contribute to building scalable SaaS applications.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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