Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director, Product, Inventory and Purchasing

Company: Restaurant365

Location: USA

Posted Aug 16, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Director of Product Inventory and Purchasing to lead their growing inventory team. The role requires strong product management experience, business insight, and excellent communication skills.

Naturopathic Doctor

Company: Nutrafol

Location: USA

Posted Aug 16, 2024

Nutrafol is seeking a licensed naturopathic doctor to provide wellness coaching sessions, focusing on hair and skin health. The role involves leading one-on-one consultations, researching new approaches, and educating customers on Nutrafol products.

Senior Sales Engineer

Company: Snowflake

Location: USA

Posted Aug 16, 2024

The job description is looking for a Sales Engineer who is passionate about reinventing the database space and has experience in solving complex problems. The role involves working with the sales team and channel partners to understand customer needs and close large deals. The company, Snowflake, is an equal opportunity employer and values diversity and inclusion.

Customer Support Engineer - Machine Learning

Company: Weights & Biases

Location: USA

Posted Aug 16, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a support engineer to help their customers with technical questions and issues. The role requires strong technical skills, particularly in Python and machine learning frameworks. The company offers a competitive salary, equity, and benefits package.

Senior DevOps Architect

Company: Effectual

Location: USA

Posted Aug 16, 2024

The job description is for a Senior DevOps Architect at Effectual, responsible for designing, implementing, and optimizing DevOps practices, with a focus on Kubernetes, security, and cloud environments.

Technical Project Manager

Company: BrightInsight

Location: USA

Posted Aug 16, 2024

BrightInsight is seeking a Technical Project Manager to join their technology team, specializing in crafting exceptional user experiences for a new digital health solution. The job involves project planning, agile software development, stakeholder communication, risk management, team leadership, and quality assurance.

Senior Manager - Sales

Company: HubSpot

Location: USA

Posted Aug 16, 2024

HubSpot is seeking a Sales Manager to lead a team of Growth Specialist Account Executives. The ideal candidate is passionate about transforming sales, service, and marketing, and has experience managing a structured sales environment. The role offers a competitive cash compensation range of $190,000-$265,000 annually, as well as benefits and perks.

Director - Clinical Operations

Company: hims & hers

Location: USA

Posted Aug 16, 2024

The role is seeking an experienced leader to scale the team that supports the network of providers on the Hims and Hers platform. The leader will own complex problems, build and scale the clinical operations team, and ensure a world-class customer experience.

Product Marketing Director

Company: Contrast Security

Location: USA

Posted Aug 16, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is recognized for its innovation in Runtime Security and has been named one of the hottest cybersecurity companies in the 2024 Citizens JMP Securities LLC Cyber 66 Report.

Manager, Customer Service

Company: 86repairs

Location: USA

Posted Aug 16, 2024

The company 86 Repairs is transforming the restaurant industry by providing a RampM management platform. They value diversity, inclusion, and customer service, and are looking for a talented leader to join their management team.

Director - Pharmacovigilance

Company: ClinChoice

Location: USA

Posted Aug 16, 2024

ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance. They are looking for a dynamic person to join their in-house team as a Director Pharmacovigilance on a permanent basis. The job involves serving as a Subject Matter Expert for pharmacovigilance activities, ensuring compliance with global regulatory requirements, and developing PV training materials.

Senior Lifecycle Marketing Manager

Company: Monarch Money

Location: USA

Posted Aug 16, 2024

Monarch is a financial management company that has seen rapid organic growth. They are seeking a Senior Lifecycle Manager to join their marketing team. The company is passionate about building a product and brand that customers and employees love.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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