Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Staff Data Scientist, New Initiatives

Company: Dropbox

Location: USA

Posted Aug 16, 2024

The job description is for a Staff Data Scientist to join a new division at Dropbox. The role involves building a data-informed culture, partnering with leadership, and creating scalable data foundations. The ideal candidate has a strong background in quantitative disciplines, experience working with AI-related product teams, and a proven track record of driving measurable business impact.

Lead Site Reliability Engineer

Company: Himshers

Location: USA

Posted Aug 16, 2024

Hims amp Hers is a health and wellness platform that offers nonprescription products and personalized prescription solutions for various conditions. They are seeking a Lead Site Reliability Engineer to build a reliable web experience for their users.

Mobile Developer (iOS)

Company: Planning Center

Location: USA

Posted Aug 16, 2024

Planning Center is a company that provides software solutions for churches and other organizations. They are seeking an iOS developer to join their team and are offering a competitive salary and benefits package.

Customer Experience Project Specialist

Company: iHerb

Location: USA

Posted Aug 16, 2024

The job description is for a Customer Experience Project Specialist who will design and execute strategies to optimize customer interactions through automation and chatbot technologies. The role will drive efficiency, improve customer satisfaction, and support business growth by developing and managing robust automation solutions.

Head of Event Marketing

Company: Dropbox

Location: USA

Posted Aug 16, 2024

The role is for a dedicated event marketing leader to join Dropbox's team and redefine events and experiences. The candidate will develop and implement a comprehensive event marketing strategy, collaborate with cross-functional teams, and maintain a rolling event plan.

Sr. Interoperability Engineer

Company: Syapse

Location: USA

Posted Aug 16, 2024

Syapse is a real-world evidence company that aims to improve outcomes for all cancer patients by integrating patient data and providing insights into care journeys. The company is looking for an engineer to join their team and work on data ingestion and normalization.

HVAC Sales Operations Manager

Company: Johnson Controls International

Location: USA

Posted Aug 16, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. The company is committed to providing an empowering company culture and supporting the physical, financial, and emotional well-being of its employees.

Support Engineer - Software and Applications

Company: Navvis

Location: USA

Posted Aug 16, 2024

NavVis is a technology-focused company that offers innovative solutions for reality capture and digital factory solutions. They are looking for a Support Engineer to join their Customer Experience Team, who will be responsible for troubleshooting and resolving customer issues. The company offers a competitive compensation package, flexible working hours, and a hybrid work setup.

Instructional Developer Senior

Company: General Dynamics Information Technology

Location: USA

Posted Aug 16, 2024

The job description is for a Senior Instructional Developer at GDIT, requiring 5+ years of experience in instructional design and development. The role involves designing and developing innovative training curricula, conducting analysis of training requirements, and developing instructional approaches and strategies.

Talent Acquisition Specialist

Company: Torq

Location: USA

Posted Aug 16, 2024

Torq is a dynamic and motivated team that is looking for a Talent Acquisition Specialist to join their growing TA team. The company is focused on hiring great people with different backgrounds and experiences and is committed to diversity and inclusion.

Mobile Developer (Android)

Company: Planning Center

Location: USA

Posted Aug 16, 2024

Planning Center is a company that provides software solutions for churches and other organizations. They are seeking an Android Developer to join their team and are offering a competitive salary and benefits package.

Enrollment Coordinator

Company: NTT DATA

Location: USA

Posted Aug 16, 2024

NTT DATA Corporation is seeking Enrollment Coordinators to work remotely in Arizona. The role involves working with new member clients to determine eligibility and perform enrollment activities. The company offers a competitive pay rate of $2725 per hour and a range of benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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