Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Support Engineer

Company: Grafana Labs

Location: USA

Posted Aug 16, 2024

The job posting is for a Support Engineer role at Grafana Labs, requiring 3+ years of experience in a similar role, with a focus on troubleshooting, customer support, and technical skills.

Sr Financial Analyst

Company: 1Password

Location: USA

Posted Aug 16, 2024

1Password is looking for a detail-oriented Senior Financial Analyst to join their growing finance team. The role involves managing financial reports, forecasting, and budgeting. The company offers a competitive salary, benefits, and a remote work environment.

AR Billing Analyst

Company: Newsela

Location: USA

Posted Aug 16, 2024

The role of Accounts Receivable Billing Analyst involves processing client invoices, ensuring accuracy and timeliness, and providing excellent customer service. The ideal candidate has 2+ years of related experience, excellent communication skills, and proficiency in Excel.

Software Engineer - User Data (Intermediate/Senior)

Company: StackAdapt

Location: USA

Posted Aug 16, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company has been recognized for its diverse and supportive workplace, high-performing campaigns, and innovation.

Solutions Engineer

Company: Restaurant365

Location: USA

Posted Aug 16, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is focused on empowering team members and constantly improving its products. The Solutions Engineer role involves working closely with the sales team, maintaining expert status on Restaurant365 features, and creating presentations to communicate the value proposition.

Paid Social Manager

Company: Ollie Pets

Location: USA

Posted Aug 16, 2024

Ollie is a company that makes human-grade pet food and aims to improve the lives of pets and pet parents. The company is looking for a Manager of Paid Social to join its growth marketing team and help scale its paid social marketing efforts.

Knowledge Specialist

Company: Grow Therapy

Location: USA

Posted Aug 16, 2024

Grow Therapy is seeking a resourceful knowledge specialist to create and deliver instructional materials for customer growth and success. The ideal candidate will have experience in instructional and technical writing, and be able to work with cross-functional teams to create enablement content.

Technical Support Engineer I - Infrastructure

Company: Pax8

Location: USA

Posted Aug 16, 2024

The Tech Support Engineer I is responsible for providing technical support and escalation assistance on Microsoft Azure services and other supported vendors to our partners. The role requires strong problem-solving skills, excellent communication, and the ability to learn new technologies quickly.

Managing Commercial Counsel

Company: Signifyd

Location: USA

Posted Aug 16, 2024

Signifyd is seeking a highly skilled Managing Commercial Counsel to join their dedicated legal team. The ideal candidate will have experience in commercial and tech transactions, and will support the global sales team in structuring and negotiating complex agreements.

Manager - Product Analytics

Company: hims & hers

Location: USA

Posted Aug 16, 2024

The role of Manager of Product Analytics involves shaping customer experience through experimental design and hypothesis testing, working with cross-functional teams, and providing actionable recommendations. The position requires strong analytics experience, expertise in AB testing, and ability to explain technical analyses to non-technical audiences.

Account Manager

Company: ineventapp

Location: USA

Posted Aug 16, 2024

InEvent is a remote event tech company looking for experienced Account Managers to focus on long-term relationships with customers. The company offers a range of benefits and a unique team culture.

Senior Manager - Inventory Management & Planning

Company: iHerb

Location: USA

Posted Aug 16, 2024

The Senior Manager Inventory Management and Planning leads a team of supply chain professionals, providing strategic direction and input to operational goal development. The primary goal is to optimize the customer experience through excellent product availability while balancing product cost and operational goal attainment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages