Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Enterprise Architect

Company: Protegrity

Location: USA

Posted Aug 16, 2024

Protegrity is seeking a passionate and talented Senior Enterprise Architect to join their Customer Solutions Team. The company is looking for someone who can lead multiple technical projects, ensure customer success, and work closely with various teams. The ideal candidate should have experience in data protection, cybersecurity, and team leadership.

Data Entry Associate

Company: COMPLY

Location: USA

Posted Aug 16, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are looking for a detail-oriented Data Services Specialist to join their team.

Risk Management - Senior Associate

Company: Wealthfront

Location: USA

Posted Aug 16, 2024

Wealthfront is seeking a Senior Associate to join the Risk Management Team to support the design and implementation of the Risk Management Program. The role involves facilitating risk assessments, performing testing and reporting activities, and developing relationships with stakeholders.

Senior Product Manager

Company: Superhuman

Location: USA

Posted Aug 16, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Senior Product Manager to drive product strategy and craft amazing product experiences.

Account Executive for PLM, CAD, 3D software sales

Company: Anark

Location: USA

Posted Aug 16, 2024

Anark is looking for a proactive and disciplined Account Executive to join their sales team. The ideal candidate will have a strong drive for action, excellent communication skills, and a focus on converting next steps in every meeting. The role involves prospecting, sales development, closing, and account management for Anark's products and solutions.

Principal Product Designer - Operations Hub

Company: HubSpot

Location: USA

Posted Aug 16, 2024

The job post is describing a Principal Product Designer role at HubSpot, where the candidate will have a seat at the table, co-own a significant part of the product, and have autonomy to drive its strategy and vision. The company values diversity and unique perspectives, and encourages applicants to apply even if they don't meet all the qualifications.

Senior Marketing Operations Manager

Company: COMPLY

Location: USA

Posted Aug 16, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are seeking a Senior Marketing Operations Manager to join their team, responsible for managing marketing systems, processes, and technologies.

Customer Service Rep, Well-being

Company: American Specialty Health Incorporated

Location: USA

Posted Aug 16, 2024

American Specialty Health Incorporated is seeking a Customer Service Representative to join their ASHCare Member Support team. The job requires excellent customer service skills, knowledge of ASH products and programs, and ability to work from home.

Senior Product Marketing Manager - Healthcare and Life Sciences

Company: Icertis

Location: USA

Posted Aug 16, 2024

Icertis is a company that provides contract intelligence platform, and they are looking for a Senior Product Marketing Manager in Healthcare and Life Sciences. The job requires experience in product marketing, industry expertise, and content development. The company offers a competitive salary, benefits, and a positive work environment.

Senior/Principal Pharmacokinetics Scientist

Company: ClinChoice

Location: USA

Posted Aug 16, 2024

The job posting is for a SeniorPrincipal Pharmacokinetics Scientist position at ClinChoice, a global full-service CRO. The ideal candidate will have a deep understanding of pharmacokinetics and pharmacodynamics and will play a key role in designing, executing, and analyzing clinical pharmacology studies.

Outbound Enterprise Product Manager - Cards

Company: Stripe

Location: USA

Posted Aug 16, 2024

The job posting is for an Outbound Product Manager at Stripe, responsible for ensuring the success of large enterprises. The role involves working closely with customers, product teams, and GTM teams to improve the user experience and drive business growth.

Staff Accountant

Company: Check

Location: USA

Posted Aug 16, 2024

Check is revolutionizing the payroll landscape with cutting-edge financial software. The company is proud of its collaborative culture and offers a range of benefits to its employees, including stock options, flexible PTO, and a 401k retirement plan.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages