Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Software Engineer - Data Platform

Company: AKASA

Location: USA

Posted Aug 16, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong team and a focus on innovation and inclusivity. They are looking for a Senior Software Engineer to join their Data Platform team, with a focus on integrating analytics and reporting output into customer-facing applications.

General Counsel

Company: Scribd

Location: USA

Posted Aug 16, 2024

Scribd is seeking an experienced General Counsel to join their executive team. The company prioritizes collaboration, intentional in-person moments, and employee empowerment. The role requires a JD from an accredited law school, 12+ years of experience, and a strong work ethic.

Product Marketing Manager

Company: WorkOS

Location: USA

Posted Aug 16, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are a fully-distributed team with employees across US and EU time zones. They are well-funded and have a fast-growing customer base. They are looking for a Product Marketing Manager to help them craft and implement core messaging, positioning, and competitive displacement strategies.

Channel Marketing Manager

Company: Teleport

Location: USA

Posted Aug 16, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for infrastructure access and identitynative access management. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Senior Benefits Manager

Company: Kraken

Location: USA

Posted Aug 16, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a competitive and inclusive benefit package to its employees. The company is looking for a benefits administrator to oversee the design, evaluation, and administration of benefit programs in North America.

Customer Success Manager

Company: Signifyd

Location: USA

Posted Aug 16, 2024

The job description is for a Customer Success Manager to manage customer success and net retention, combining technology expertise, business acumen, and passion for customer success. The role involves overseeing the customer lifecycle, identifying and strengthening relationships, and driving continuous improvement.

Customer Support Team Leader

Company: Clipboard Health

Location: USA

Posted Aug 16, 2024

The role requires an exceptional coach to provide feedback, training, and coaching to agents to improve performance and customer experience. The coach must have experience in coaching, team leading, and customer service, and be able to work in a fully remote environment.

Lead Engineer - Integrations Services

Company: StackAdapt

Location: USA

Posted Aug 16, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company is seeking a Lead Engineer to help lead its growing backend engineering team.

Technical Support Engineer

Company: Plaid

Location: USA

Posted Aug 16, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is dedicated to making it easy for people to connect their financial accounts to the apps and services they want to use.

Director - Revenue Operations

Company: 1Password

Location: USA

Posted Aug 16, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a Director of Revenue Operations to lead a team and drive revenue growth. The job requires strategic thinking, analytical expertise, and leadership skills. The company offers a competitive salary, benefits, and a remote work environment.

Outbound Account Executive

Company: brightwheel

Location: USA

Posted Aug 16, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are looking for an Account Executive to establish a self-sourced pipeline and drive engaging conversations with prospects.

Engineering Program Manager - SaaS

Company: Firstup

Location: USA

Posted Aug 16, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform. They are looking for an Engineering Program Manager to guide their engineering teams and achieve timely and successful deliveries. The company values its employees, offers a great work environment, and is committed to providing equal employment opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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