Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Accountant

Company: Chazin & Company

Location: USA

Posted Aug 16, 2024

Chazin amp Company is a woman-owned firm seeking an experienced Senior Accountant to remotely manage clients' day-to-day accounting and finance needs. The role emphasizes financial accuracy, compliance, and teamwork. The company offers a 100 remote work environment, flexible schedules, and a people-focused culture.

Principal Product Manager - Payments

Company: Gusto, Inc.

Location: USA

Posted Aug 16, 2024

The Principal Manager Payments role at Gusto involves building technology for payment rails and methods, developing payment systems, and collaborating with teams to ensure timely and consistent money movement. The role requires 8+ years of experience in payments, familiarity with regulations, and excellent communication skills.

Head of Disputes Management

Company: InDebted

Location: USA

Posted Aug 16, 2024

InDebted is a company that is changing the world of consumer debt collection by providing a better way for businesses to support overdue customers. They have a fully remote team of over 300 people and have doubled their revenue year over year. They are looking for a Head of Disputes Management to lead the strategy and execution of the disputes handling process for their American operations.

Sr. Business Systems Analyst

Company: Pinterest

Location: USA

Posted Aug 16, 2024

The IT Employee Experience org is looking for a results-driven Sr Business Systems Analyst to manage a growing portfolio of software applications. The ideal candidate is consultative in their approach and has experience managing services and tools for a global organization.

Associate Helpdesk Consultant

Company: Consensys

Location: USA

Posted Aug 16, 2024

The job posting is for an Associate Helpdesk Consultant at Consensys, a company that aims to make Web3 universally easy to use. The role involves providing customer support to customers of MetaMask and other Consensys products. The ideal candidate should have excellent problem-solving skills, strong communication skills, and a customer-friendly attitude.

Claims Examiner I

Company: American Specialty Health Incorporated

Location: USA

Posted Aug 16, 2024

American Specialty Health Incorporated is seeking a Claims Examiner to work in a production environment. The position involves accurate review and adjudication of claims, and requires strong customer service skills and ability to work in a fast-paced environment.

Project Manager

Company: Barbaricum

Location: USA

Posted Aug 16, 2024

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers. They leverage their expertise to transform the way customers approach complex problem sets. The company is seeking a Project Manager to support a Marine Corps customer.

Credentialing Coordinator

Company: hims & hers

Location: USA

Posted Aug 16, 2024

The job description outlines the responsibilities of a Credentialing Coordinator, including onboarding new providers, resolving issues, and ensuring compliance with regulations. The role requires strong communication and organizational skills, as well as experience with credentialing and accreditation regulations.

Product Manager, Mating Disruption

Company: Semios

Location: USA

Posted Aug 16, 2024

Semios is a market leader in leveraging IoT and big data to improve sustainability and profitability of specialty crops. They are looking for a Product Manager to lead their Mating Disruption product line, requiring a background in entomology, biology, chemistry, or related field, and experience in sales, technical sales, product management, and partnerships within the agriculture industry.

Staff Product Marketing Manager - HRIS & Payroll

Company: Lattice

Location: USA

Posted Aug 16, 2024

The job posting is for a Staff Product Marketing Manager at Lattice, responsible for shaping the company's go-to-market strategy and positioning its HRIS and Payroll products for success. The role requires a marketing leader to navigate a fast-paced environment and become an expert on HR tech. The job offers a competitive salary, benefits, and opportunities for growth.

Staff Analyst, Credit Analytics

Company: Upstart

Location: USA

Posted Aug 16, 2024

Upstart is a leading AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. The company is committed to enabling access to effortless credit based on true risk and has a mission to make a positive impact.

Compliance Analyst

Company: InDebted

Location: USA

Posted Aug 16, 2024

InDebted is a company that is changing the world of consumer debt collection. They have disrupted the traditional debt collection industry by providing businesses with a better way to support overdue customers. The company is fully remote with a team of over 300 people and has expanded into several countries. They are looking for a Client Audit Specialist to assist with client audits and regulatory examinations.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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