Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Software Engineer - Core Platform

Company: AKASA

Location: USA

Posted Aug 15, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle. They have raised over $205M in funding and have a strong team with a track record of success. The company is committed to building an inclusive workplace and has been recognized for its innovative approach to healthcare.

Account Executive

Company: Financial Waste Consulting

Location: USA

Posted Aug 16, 2024

The job posting is for an Account Executive position at Ellipsis, a waste management cost reduction service. The job involves managing the full sales cycle, finding new customers, and maintaining a well-organized pipeline. The company offers a competitive salary, benefits, and a remote work option.

Benefits Advisor

Company: Globe life: AIL Division

Location: USA

Posted Aug 16, 2024

The job posting is for a Benefits Advisor position that requires previous experience in customer service, strong negotiation skills, and excellent communication skills. The job offers a range of benefits, including work from home, weekly compensation, and health insurance. The company is an HR Unicorn with accounting experience and is looking for candidates who can build rapport with clients and prioritize tasks.

Director of Product - Data

Company: Axios

Location: USA

Posted Aug 15, 2024

Axios is hiring a Director of Product to lead data initiatives and consumer insights. The ideal candidate is a strategic thinker with expertise in data strategy, collaboration, and leadership.

Content Writer

Company: Businessolver

Location: USA

Posted Aug 16, 2024

Businessolver is a company that provides benefits technology and services, and is looking for a Content Writer to join their Consumer Experience team. The role involves crafting educational content for multiple clients, and requires strong organizational and time management skills, as well as excellent verbal and written communication skills.

Associate Vice President - Nonprofits

Company: MissionWired

Location: USA

Posted Aug 15, 2024

MissionWired is a direct marketing agency that helps nonprofit organizations and Democratic organizations create fundraising strategies and campaigns. They have a team of experts who work together to design and implement digital marketing campaigns that deliver results. The company is committed to diversity and inclusion and is looking for a direct response marketer to join their team.

Data Scientist

Company: Reddit

Location: USA

Posted Aug 15, 2024

Reddit is looking for experienced Data Scientists to partner with cross-functional teams to drive user and revenue growth. The role involves driving product strategy, measurement, and metrics design, and experimentation. The company offers comprehensive benefits and a flexible work environment.

Account Executive, AP Payments Growth

Company: Restaurant365

Location: USA

Posted Aug 15, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is focused on empowering team members and is looking for an Account Executive to sell their AP Payments product to new and existing customers.

Senior Software Engineer II

Company: HubSpot

Location: USA

Posted Aug 15, 2024

HubSpot is looking for engineers to join their Monitoring team to build tools for incident response and remediation. The team is dedicated to providing a powerful monitoring and alerting experience to help product teams deliver highly available and dependable products. The company offers competitive compensation and benefits.

Mental Health Counselor

Company: Gotham Enterprises Ltd

Location: USA

Posted Aug 16, 2024

The job posting is seeking a licensed mental health professional to join their team. The role involves conducting intake assessments, facilitating therapy sessions, and collaborating with other practitioners. The company offers a progressive compensation and benefits package, and prioritizes creating a supportive and inclusive environment.

Customer Success Manager II

Company: Braze

Location: USA

Posted Aug 16, 2024

Braze is a customer engagement platform that values its employees and offers a positive work environment. The company is looking for a Customer Success Manager to join its Scale team, who will work closely with agile technology-focused brands to help them realize value from their investment in Braze.

Strategic Account Executive

Company: Eventbrite, Inc.

Location: USA

Posted Aug 15, 2024

Eventbrite is looking for self-motivated candidates to join their sales team. The ideal candidate has 5-7 years of sales experience, a convincing personality, and a passion for winning. The role involves selling Eventbrite solutions to large accounts and enterprise creators, and requires excellent communication and presentation skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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