Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Virtual Desktop Infrastructure - Senior Systems Engineer

Company: General Dynamics Information Technology

Location: USA

Posted Aug 15, 2024

The job description is for a Virtual Desktop Infrastructure VDI Senior Systems Engineer position at GDIT. The job requires 10+ years of experience with application development, strong background in Desktop Virtualization, and ability to obtain and maintain a Public Trust clearance. The job offers a competitive salary range of $93,500 to $126,500, comprehensive health and wellness packages, and opportunities for professional growth.

Geospatial Sensor Engineer

Company: General Dynamics Information Technology

Location: USA

Posted Aug 15, 2024

The job description is for a Senior Scientist position at General Dynamics Information Technology, requiring a Master's or PhD in Electrical Engineering, Physics, Image Science, Remote Sensing, Optics, or other Physical Science or Engineering degree. The job involves developing algorithms and software for image data processing and exploitation, and requires a TSSCI clearance.

Product Manager

Company: EDB

Location: USA

Posted Aug 15, 2024

EDB is looking for a Product Manager to drive the development of their cutting-edge data integration and synchronization products. The ideal candidate will have experience leading complex enterprise products and a strong understanding of modern product management principles.

Application Manager

Company: General Dynamics Information Technology

Location: USA

Posted Aug 15, 2024

GDIT is seeking a Weekend Application Systems Team Lead with a background in operational support to lead the weekend application support activities within a 24/7 Production Environment. The role requires a strong understanding of IT systems, excellent troubleshooting and analytical skills, and excellent communication skills.

Product Manager

Company: Livefront

Location: USA

Posted Aug 15, 2024

The job posting is looking for an outstanding Product Manager to join the team. The ideal candidate is passionate about innovative new ideas, has a track record of leading high-profile product initiatives, and is a self-starter who thrives in autonomy.

BMC Helix Digital Workplace Developer

Company: General Dynamics Information Technology

Location: USA

Posted Aug 15, 2024

The job description is for a BMC Helix Technical Developer who will design and develop solutions using BMC Helix Digital Workplace. The team is looking for someone with 5+ years of related experience and a strong understanding of ITIL and ITSM process flows. The company offers a competitive benefits package, including a 401K plan, comprehensive health and wellness packages, and opportunities for professional growth.

Product Manager

Company: 113134

Location: USA

Posted Aug 15, 2024

The job posting is for a Product Manager position at Cast amp Crew, a company that provides entertainment technology and services. The job requires building high-quality and timely solutions to solve complex business problems, working closely with customers and internal stakeholders, and leading large-scale cross-functional product initiatives.

Sr Systems Engineer - Biometric Matcher Support

Company: General Dynamics Information Technology

Location: USA

Posted Aug 15, 2024

The job description is for a Systems Engineer Advisor position at GDIT, a global technology and professional services company. The job involves working on a biometric matching subsystem application tier in production and non-production environments, and requires a senior Systems Engineer with experience in application server administration, shell scripting, and SQL queries.

Salesforce Program Analyst

Company: General Dynamics Information Technology

Location: USA

Posted Aug 15, 2024

The job description is for a Salesforce Program Analyst position at GDIT, a global technology and professional services company. The job involves working with clients to identify application errors, develop training materials, and provide guidance on workflow processes. The company offers a range of benefits, including a 401K plan, comprehensive health and wellness packages, and professional growth opportunities.

Customer Service Agents - Credit Repair

Company: The Credit Pros

Location: USA

Posted Aug 15, 2024

The job posting is for a customer service agent position at The Credit Pros, a national leader in credit repair. The job involves providing phone-based support to customers, resolving and escalating product and platform issues, and answering account and billing questions. The company offers a full-time, permanent role with a base salary of $16/hour, employee development, and flexible paid time off.

Product Manager - AI Solutions

Company: Zingtree

Location: USA

Posted Aug 15, 2024

Zingtree is looking for an experienced Product Manager to expand and enhance their portfolio of AI-based process automation products. The role requires excellent interpersonal skills, knowledge of AI technology, and a background in customer support and process automation industries.

Oracle Cloud SCM Lead

Company: Cognizant

Location: USA

Posted Aug 15, 2024

Cognizant Technology Solutions is looking for an Oracle Cloud SCM Lead to join their team. The role involves implementing and supporting Oracle Fusion Cloud SCM modules, gathering business requirements, and providing expert-level support. The company offers a competitive salary, benefits, and a culture of high customer happiness.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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