Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Owner

Company: FireMon

Location: USA

Posted Aug 16, 2024

FireMon is a cybersecurity company that is paving the way in the industry. They are looking for a Product Owner to join their team, who will work closely with product managers and delivery teams to develop solutions and achieve strategic goals.

Enterprise Sales Account Executive

Company: Quantum Metric

Location: USA

Posted Aug 16, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a collaborative culture. The company is looking for a sales team member to manage full lifecycle sales within a greenfield territory of enterprise accounts.

Sales Development Manager - AutoSDR

Company: Apollo.io

Location: USA

Posted Aug 16, 2024

Apollo Labs is a new division of Apollo that focuses on innovative lead generation through cutting-edge technology and AI-enhanced strategies. The Sales Development Manager role is critical in shaping the initial client experience and establishing customer success norms.

Head of Engineering

Company: Superhuman

Location: USA

Posted Aug 16, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Head of Engineering to lead their engineering team. The company values diversity and is an equal opportunity employer.

National Advertising Design and Quality Lead

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Aug 16, 2024

The N2 Company is seeking a highly creative and detail-oriented National Advertising Design and Quality Lead to join their client-facing team. The ideal candidate will excel at building and maintaining relationships with stakeholders, possess outstanding communication and organizational skills, and demonstrate a passion for producing exceptional work.

Staff Machine Learning Engineer - Support Products

Company: Airbnb

Location: USA

Posted Aug 16, 2024

The text describes a job opportunity at Airbnb, highlighting the company's commitment to innovation and inclusion. The role involves developing machine learning models to improve customer experience and resolve issues. The text also mentions the company's global operational staff and the need to scale with the user base.

Director - Fintech Operations

Company: Restaurant365

Location: USA

Posted Aug 16, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Director of Fintech Operations to lead the Fintech department and oversee operations strategy and revenue generation. The role requires excellent communication skills, leadership presence, and experience in payment systems, compliance, and restaurant technology.

Accounting Specialist/ Bookkeeper

Company: BPM LLP

Location: USA

Posted Aug 16, 2024

BPM is a company that values caring, community, and innovation. They offer a range of benefits and opportunities for growth and development. The Accounting Specialist role involves working closely with the finance team to maintain accurate financial records and assist with various projects.

Contract Approval Specialist

Company: PosiGen

Location: USA

Posted Aug 16, 2024

PosiGen is a people-centric residential solar company seeking a Contract Approval Specialist to help further their mission of providing money-saving solar energy and energy efficiency solutions for all income levels.

Senior Backend Engineer - Core Infrastructure

Company: Webflow

Location: USA

Posted Aug 16, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior Backend Engineer to make their core product services more reliable, scalable, and efficient. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and flexible PTO.

Staff Software Engineer - User & Quality

Company: Airbnb

Location: USA

Posted Aug 16, 2024

Airbnb is seeking a highly skilled engineer to join their reputation team. The team is responsible for delivering perfect trips to guests and providing accurate data to hosts. The engineer will work on creating a hospitality system that helps Airbnb and hosts deliver magical stays.

Product Manager - Inventory and Purchasing

Company: Restaurant365

Location: USA

Posted Aug 16, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for an Inventory Product Manager to shape and execute their Inventory and Purchasing strategy.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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