Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Solutions Engineer

Company: Bestow

Location: USA

Posted Aug 15, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company is on a mission to increase financial stability for everyone and is seeking a Solutions Engineer to join its dynamic team.

Account Executive

Company: Tesorio

Location: USA

Posted Aug 15, 2024

Tesoriocom is a financial technology company that provides a connected finance operations platform to help businesses optimize their cash flow. The company has achieved remarkable results for hundreds of enterprise companies, including Veeva, Box, and Couchbase.

Software Engineer - Sweeps

Company: Weights & Biases

Location: USA

Posted Aug 15, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a software engineer to build and maintain features for their Sweeps product, which helps users build and tune machine learning models. The company has a strong mission to provide excellent tools for ML practitioners and has a diverse team with a focus on inclusivity.

Account Executive, B2B

Company: Flywire

Location: USA

Posted Aug 15, 2024

Flywire is a global payments enablement and software company that offers a fintech platform for high-stakes, high-value payments. The company is looking for a sales representative to grow its B2B vertical and is offering a competitive compensation package, including a base salary range of $93,000 to $110,000, plus commission, restricted stock units, and benefits.

Strategic Account Executive

Company: Smartsheet

Location: USA

Posted Aug 15, 2024

Smartsheet is a tech company looking for an Account Executive to help build their Federal Civilian Government business. The role involves selling SaaS software and services, leading virtual teams, and developing new business opportunities.

BMC Helix Asset Administrator

Company: General Dynamics Information Technology

Location: USA

Posted Aug 15, 2024

The job description is for a BMC Helix Asset Administrator with expertise in BMC Client Management and Discovery. The role supports and integrates all ITSM designed Asset Management processes into the customers organization. The job requires a minimum of 7+ years of related experience, ITILv3 or v4 Foundations or 2 Intermediate BMC Certifications, and US Citizenship.

Staff Software Engineer - Site Reliability

Company: Workiva

Location: USA

Posted Aug 15, 2024

Workiva is looking for a Staff Software Engineer to join their Site Reliability team. The ideal candidate will have a strong background in software engineering and experience with cloud-based systems. The role involves leading a team, designing and implementing innovative solutions, and collaborating with architects and product managers.

Senior Scientist

Company: General Dynamics Information Technology

Location: USA

Posted Aug 15, 2024

The job description is for a Senior Scientist position at General Dynamics Information Technology, requiring a Master's or PhD in Electrical Engineering, Physics, Image Science, Remote Sensing, Optics, or other Physical Science or Engineering degree. The job involves developing algorithms and software for image data processing, working with a team of scientists and engineers, and supporting operations with problem-solving and technical writing.

ReadyAPI Senior Test Engineer

Company: General Dynamics Information Technology

Location: USA

Posted Aug 15, 2024

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the US government, defense, and intelligence community. The company offers a range of benefits, including comprehensive health and wellness packages, internal mobility, and professional growth opportunities.

Sales Executive - Microsoft

Company: TTEC Digital

Location: USA

Posted Aug 15, 2024

The job posting is for an Account Executive at TTEC Digital, responsible for generating business revenue by acquiring new clients and expanding existing ones. The role requires strong relationships with clients, Microsoft Sales representatives, and industry knowledge. The company offers a competitive salary, benefits, and a positive work environment.

Cloud Platform Engineer

Company: Verisk

Location: USA

Posted Aug 15, 2024

Verisk is a leading data analytics and technology partner to the global insurance industry, empowering communities and businesses to make better decisions on risk. The company is seeking a Cloud Platform Engineer to contribute to the design, deployment, and management of AWS cloud resources.

Staff Product Analyst

Company: Apollo

Location: USA

Posted Aug 15, 2024

The job posting is for a Staff Product Analyst position at Apollo, a company that supports large GraphQL platforms. The role involves generating critical insights, working with cross-functional teams, and presenting data stories to executive stakeholders. The company offers competitive compensation, equity, and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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