Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior DevOps Engineer I

Company: Springhealth

Location: USA

Posted Aug 15, 2024

Spring Health is a comprehensive mental health solution that provides a range of services, including meditation, coaching, and therapy. The company has raised over $370 million and has a valuation of $25 billion. It is looking for a Development Operations Engineer to join its team.

Senior iOS Software Engineer - Host Calendar

Company: Airbnb

Location: USA

Posted Aug 15, 2024

The job posting is for a Senior iOS Engineer to work on the Host Calendar team at Airbnb. The team creates tools to help hosts run their business and provides insights to help them better price their properties. The ideal candidate has an excellent eye for visual detail, a pragmatic approach, and a commitment to quality.

Machine Learning Engineer - Ads Optimization and Recommendation

Company: Reddit

Location: USA

Posted Aug 15, 2024

Reddit is seeking a machine learning engineer to join their Ads Bidding and Pacing team. The team builds ad campaign optimizations that enable advertisers to efficiently capture user engagement while minimizing costs. The engineer will work closely with technical leaders to implement sophisticated optimization systems and collaborate with cross-functional teams to ensure customer voices are represented.

Licensed Marriage and Family Therapist

Company: Headway

Location: USA

Posted Aug 15, 2024

Headway is a platform that supports licensed marriage and family therapists in launching and growing their private practices. They offer tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform is free of charge and accepts various licenses on a state-by-state basis.

Senior Strategic Sourcing Specialist

Company: Webflow

Location: USA

Posted Aug 15, 2024

Webflow is looking for a Senior Strategic Sourcing Specialist to help elevate their procurement function. The role involves executing strategic sourcing initiatives, managing the sourcing process, and collaborating with cross-functional teams. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and 12 weeks of paid parental leave.

Software Engineer - Ads Bidding and Pacing

Company: Reddit

Location: USA

Posted Aug 15, 2024

Reddit is seeking a software engineer to join their Ads Bidding and Pacing team. The team builds ad campaign optimizations that enable advertisers to efficiently capture user engagement while minimizing costs. The engineer will work closely with technical leaders to implement sophisticated optimization systems and collaborate with cross-functional teams to ensure customer voices are represented.

Community Manager

Company: 1Password

Location: USA

Posted Aug 15, 2024

1Password is looking for a Community Manager to join their CX Community team. The ideal candidate has experience working cross-functionally, strong communication skills, and an analytical mindset. The role involves developing and executing community program strategies, working with internal teams, and building relationships with members.

Marketing & Stunts

Company: Kalshi

Location: USA

Posted Aug 15, 2024

Kalshi is a federally regulated exchange that allows people to trade on events. They are looking for a Marketing and Stunts Strategist to bring their innovative product into cultural moments and viral trends. The role involves creating and executing large-scale stunts and campaigns, and working closely with the design and other marketing team members.

Senior Social Strategist

Company: attn:

Location: USA

Posted Aug 15, 2024

The text describes a creative shop looking for a candidate with experience in social strategies, campaign development, and audience research. The company values diversity and inclusion, and offers competitive compensation packages.

Staff Software Engineer

Company: HubSpot

Location: USA

Posted Aug 15, 2024

HubSpot is seeking a Staff Software Engineer to join their Edge team, responsible for building and shaping their routing, load balancing, and edge compute infrastructure. The ideal candidate has experience with Java microservices, traffic domain, and delivering high-impact projects. The role offers competitive compensation, benefits, and a transparent compensation philosophy.

Senior Development Engineer

Company: Johnson Controls International

Location: USA

Posted Aug 15, 2024

The job description is for a Development Team leader who will lead engineering field auditing data analysis processing and financial modeling tasks. The role requires a bachelor's degree in engineering or a related field and at least 8 years of experience in designing, selling, building systems, energy modeling, construction, or facility management.

Benefits Specialist

Company: Cision

Location: USA

Posted Aug 15, 2024

The Benefits Specialist role involves managing employee benefits programs, ensuring compliance with regulations, and providing exceptional service. The role requires strong customer service orientation, excellent attention to detail, and proficiency in Microsoft Office.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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