Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Human Resources Specialist

Company: Office of Personnel Management

Location: USA

Posted Aug 14, 2024

The job description outlines the requirements for a Human Resources Specialist Recruitment and Placement position at the GS02011314 level. The job involves advising, evaluating, and developing governmentwide hiring policies and regulations. The qualifications include one year of specialized experience at the GS12 or GS13 level, and meeting the time-in-grade requirement.

Customer Support Specialist

Company: Roadie

Location: USA

Posted Aug 14, 2024

Roadie is a logistics management and crowdsourced delivery platform that offers fast, flexible, and asset-light logistics solutions. They are looking for a Customer Support Specialist to provide phone, email, and text-based support to customers, partners, and users.

Sage Intacct Consulting Manager

Company: BPM LLP

Location: USA

Posted Aug 14, 2024

BPM is a full-service accounting firm providing comprehensive assurance, tax, and consulting services to clients globally. They are one of the largest California-based accounting firms, focusing on clients and people, and have a people-centered culture. They are dedicated to providing meaningful careers and fostering an environment that allows an integrated lifestyle.

Senior Analysis Manager

Company: Sonyinteractiveentertainmentglobal

Location: USA

Posted Aug 14, 2024

The job posting is for a Senior Analysis Manager position at PlayStation, responsible for leading a team of data analysts and providing insights to improve game development. The role requires experience in data analysis, SQL, and visualization tools, as well as strong communication and stakeholder management skills.

FP&A Sr Analyst

Company: Flock Safety

Location: USA

Posted Aug 14, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking a Financial Planning and Analysis Sr Analyst to support its FPampA team in implementing and rolling out its new CPM tool. The role offers a high-impact opportunity to impact strategic decision-making in a hyper-growth environment.

Senior Backend Engineer - Subscriptions & Payments

Company: Webflow

Location: USA

Posted Aug 14, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is seeking a Senior Backend Engineer to join the Subscriptions and Payments team, with a focus on building strong pricing and packaging foundations for Webflow's product-led growth.

Customer Service Representative Banking

Company: Concentrix

Location: USA

Posted Aug 14, 2024

Concentrix is looking for a remote Bilingual Customer Service Representative to join their team. The role provides an opportunity for career growth and personal development, with a focus on providing exceptional customer experiences. The company offers a range of benefits, including paid training, health and wellness programs, and mentorship opportunities.

Command Center

Company: Cognizant

Location: USA

Posted Aug 14, 2024

Cognizant is hiring for a Remote Command Center Engineer role, requiring 3+ years of experience in advanced troubleshooting, problem-solving, and IT asset lifecycle management. The company promotes an inclusive culture and values different perspectives, providing career growth and development opportunities.

AI/ML Engineer I

Company: Kraken

Location: USA

Posted Aug 14, 2024

Kraken is a mission-focused company that is looking for an experienced Machine Learning engineer to join their AIML Team. The company is committed to industry-leading security, crypto education, and world-class client support. The role involves designing, implementing, and deploying Machine Learning solutions to solve complex problems and deliver real business value.

Lead Site Reliability Engineer

Company: hims & hers

Location: USA

Posted Aug 14, 2024

The company is seeking a Lead Site Reliability Engineer to build a reliable web experience for users. The role involves designing and implementing SRE practices, improving system availability and performance, and handling emergency responses.

Director of Account Management

Company: SafeSend

Location: USA

Posted Aug 14, 2024

The job posting is for a Director of Account Management at SafeSend, a company that automates tax and accounting professions with innovative technologies. The role involves managing a customer success team, driving growth, and retaining customers. The company offers a competitive compensation package, a team-oriented environment, and opportunities for professional development.

Director of Revenue Marketing

Company: Relocity

Location: USA

Posted Aug 14, 2024

Relocity is a company that provides mobility software solutions and destination services to enable enterprises to attract, retain, and engage talent globally. The company is looking for a Director of Revenue Marketing to focus on generating awareness, qualified leads, and revenue from named accounts and industries.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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