Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Backend Software Engineer

Company: Pinterest

Location: USA

Posted Aug 14, 2024

The job posting is looking for backend engineers to join the Core Monetization and Tech Foundations engineering teams. The role involves building robust frameworks, accelerating velocity, and empowering developers and Pinners alike. The company is looking for self-motivated engineers with experience in building consumer or business-facing products, proficiency in common backend tech stacks, and strong collaboration and communication skills.

Senior Customer Success Associate

Company: RaptorMaps

Location: USA

Posted Aug 14, 2024

Raptor Maps is a fast-growing climate tech startup building software to enable the solar energy industry to scale. They are seeking a Senior Customer Success Associate to drive the continued success of Raptor Maps in the market.

Senior Business Development Representative

Company: DirectDefense

Location: USA

Posted Aug 14, 2024

The job posting is for a Senior Business Development Representative at DirectDefense, a cybersecurity company. The role involves identifying and connecting with potential customers, generating new business opportunities, and collaborating with teammates. The company offers a competitive salary range, bonus, and benefits, and is committed to providing a positive work environment.

Senior Sales Engineer

Company: Snowflake

Location: USA

Posted Aug 14, 2024

Snowflake is looking for a Strategic Enterprise Sales Engineer to work with the sales team and channel partners to understand customer needs and drive Snowflake utilization. The role requires a passion for reinventing the database space, a dynamic environment, and the ability to work in both business and technical contexts.

Chief of Staff

Company: RapidSeedbox Ltd

Location: USA

Posted Aug 14, 2024

The company is looking for a Chief of Staff to support the CEO in managing and executing their responsibilities. The role involves strategic planning, communication, project management, and administrative support. The company offers remote work, unlimited vacation, professional growth, and an emergency fund.

Account Manager

Company: Anzen

Location: USA

Posted Aug 14, 2024

Anzen is a technology company that provides a platform for connecting retail brokers to underwriters, aiming to streamline market making for corporate risks. They are seeking an Account Manager to oversee a book of Executive Risk insurance and Professional Liability.

Billing Customer Care Specialist II

Company: Brightspeed

Location: USA

Posted Aug 14, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Billing Customer Care Specialist II to join their team.

Attorney Adviser

Company: Board of Veterans' Appeals

Location: USA

Posted Aug 14, 2024

The job description is for an Attorney-Adviser Veterans position at the Board of Veterans Appeals. The employee will serve as an Attorney-Adviser Veterans and will be responsible for preparing decisions on appeals, conducting formal personal hearings, and providing subject matter expertise on Veterans benefits claims.

Technical Support Specialist (Remote) - Entry Level No Degree Required 15 - 18

Company: NoGigiddy

Location: USA

Posted Aug 14, 2024

NoGigiddy is seeking enthusiastic and dedicated individuals to join their team as Technical Support Specialists. The role involves providing technical assistance and ensuring a seamless experience for users. The company offers competitive pay, flexible work-from-home schedule, comprehensive training, and opportunities for growth and advancement.

Senior Data Analyst

Company: Barbaricum

Location: USA

Posted Aug 14, 2024

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers. They are seeking a Senior Data Analyst to support a Marine Corps customer in its development with subject matter and technical expertise.

VP of Sales

Company: Cyberhaven

Location: USA

Posted Aug 14, 2024

Cyberhaven is seeking a dynamic and experienced Vice President of Sales East to join their team. The role offers a unique chance to build and grow their presence in the Eastern region, driving sales strategies and expanding their market reach. The company is committed to creating a diverse environment and is an equal opportunity employer.

Americas Field Marketing - Startups and SMB

Company: Stripe

Location: USA

Posted Aug 14, 2024

The job posting is for a field marketer to drive world-class marketing for startups and SMBs in the Americas region. The ideal candidate is data-driven, results-oriented, and has experience in B2B field marketing.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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